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- Tasks: Lead and manage daily operations of the Pharmacy Quality Control Laboratory.
- Company: Join a leading NHS Trust dedicated to exceptional patient care.
- Benefits: Inclusive workplace, health initiatives, professional development, and staff recognition programmes.
- Why this job: Make a real impact in healthcare by ensuring quality control in pharmaceutical services.
- Qualifications: Postgraduate qualifications in relevant fields and extensive experience in quality assurance.
- Other info: Dynamic team environment with opportunities for career growth and leadership.
The predicted salary is between 36000 - 60000 £ per year.
This advert may close early due to high volume of applications.
This service manager post will provide the day to day operational leadership and management required for the day to day delivery of all services from pharmacy Stockton Quality Control Laboratory (SQCL).
SQCL is the largest NHS regional QC service delivering services across NENC but also to other parts of the UK. This includes to NHS and private customers.
The post holder will ideally have specialist knowledge in pharmaceutical Quality Assurance and will require operational expertise and extensive experience of delivery of technical and professional services.
Advert may close once sufficient number of applications is reached
Main duties of the job
Responsible for all operational aspects of services across the department, the post holder will monitor performance through agreed KPIs, ensure staff competence and development for robust delivery of all services, and ensure all risks to service are logged, mitigated and managed via trust governance systems and processes.
Leadership and management of a team will be the fundamental part of this role. Coupled with technical expertise this will be key in ensuring the service delivery is responsive, collaborative and transparent.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.
We recruit for values and \”Together we are North Tees & Hartlepool
Job responsibilities
Working closely with the business and customer services leads and the quality lead will be essential, as will motivating and developing the senior management within the service as well as inspiring the whole QC team to develop and deliver a service fit for the current and future needs of all customers.
The post holder will need to work closely with the Chief Pharmacist and be part of the Senior Pharmacy Leadership Team (SPLT). If you feel you meet these requirements please contact us on the details below for a visit and chat.
Please see detailed Job Description for full details of the role.
The Post holder will be an integral member of the Senior Management Team in Pharmacy ensuring the effective delivery of the Stockton Quality Control Laboratory Service.
Stockton Quality Control Laboratory is an MHRA inspected laboratory who provide a service to the North East and North Cumbria and Yorkshire regions, offering a comprehensive range of quality control services, including microbiology and specialist ventilation systems testing.
Our Laboratory is located at the University Hospital of North Tees and offers the latest technology, which enables us to provide our customers with the best quality services and information.
We are looking for a dynamic team player who is responsible for leading and managing all aspects of the Quality Control functions, including overseeing laboratory testing, ensuring a safe, effective and compliant service.
This role combines operational oversight, people management and continuous quality improvement to ensure the service meets strict quality requirements
Person Specification
Qualifications
- Technical. Relevant field Post graduate ideally.
- Management and leadership post grad
- General Pharmaceutical Council (GPhC), the Health and Care Professions Council (HCPC), Royal Society for Chemistry (RSC) Royal Society for Biology (RSB) Royal Pharmaceutical Society (RPS)
- Post registration qualification in relevant area or equivalent experience such as PTQA
- Qualification to master\’s level in relevant area of expertise or working towards.
Experience
- Extensive experience in Good Manufacturing Practice (GMP) / Good Laboratory Practice (GLP)
- Significant experience of managing teams within a performance framework and dealing with workforce issues
- Experience in leading strategic change within complex systems
- Significant post qualification experience in the analytical techniques used in pharmaceutical quality control
- Experience of advising, assisting, mentoring and providing feedback to others to encourage and inspire the development of work related competencies and long-term career growth
- Significant experience in liaising with staff, personnel and union representatives in resolving grievance or disputes in the workplace. Undertaking sickness absence & disciplinary reviews
- Evidence of a range of publications (papers or posters) relevant to stage of career
Personal Attributes
- Ability to communicate clearly and confidently and work with a wide range of staff and audiences from different backgrounds who may have differing points of view
- Able to reach balanced and mature judgement in the face of adversity and complexity
- Effectively deals with work related problems, pressure and stress in a professional and positive manner
- Courage of conviction; having the personal courage to address difficult issues in the face of potential opposition
Knowledge
- Proven track record of leadership, managing redesign and organisational change within Teams
- Specialist QC Professional requires detailed current knowledge of: MHRA Guide to Good Manufacturing Practice, and the British and European pharmacopeial requirements for raw materials, intermediates, and finished products.
- Knowledge of technical areas of pharmacy, including pharmaceutical manufacturing, procurement, auditing and unlicensed medicines
- Knowledge of or experience in coaching and mentoring practices and tools
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Pharmacy QC Service Manager (SQCL) employer: North Tees & Hartlepool NHS Foundation Trust
Contact Detail:
North Tees & Hartlepool NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy QC Service Manager (SQCL)
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmacy and healthcare sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your leadership experience and technical expertise clearly. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Pharmacy QC Service Manager (SQCL)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in pharmaceutical Quality Assurance and operational management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant expertise!
Showcase Your Leadership Skills: As a Pharmacy QC Service Manager, leadership is key! Use your application to demonstrate your experience in managing teams and driving performance. Share specific examples of how you've motivated others and led successful projects.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your achievements are easy to understand. This will help us see your qualifications at a glance!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and stands out to us!
How to prepare for a job interview at North Tees & Hartlepool NHS Foundation Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of Good Manufacturing Practice (GMP) and Good Laboratory Practice (GLP). Familiarise yourself with the MHRA Guide to GMP and the British and European pharmacopeial requirements. This will show that you're not just a candidate, but someone who understands the technical aspects of the role.
✨Show Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff or led strategic changes. Be ready to discuss how you can inspire the QC team to deliver exceptional service, as this is a key part of the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle workplace challenges. Prepare scenarios where you've dealt with performance issues or resolved conflicts. This will demonstrate your ability to manage stress and maintain professionalism under pressure.
✨Connect with the Values
Research South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust's values. Be prepared to discuss how your personal values align with theirs, especially around providing high-quality patient care and fostering an inclusive workplace. This connection can set you apart from other candidates.
