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- Tasks: Join our team as a Clerical Officer, providing essential admin support in the Breast Unit.
- Company: Be part of University Hospitals Tees, dedicated to delivering exceptional patient care.
- Benefits: Enjoy a supportive workplace with health initiatives, staff recognition, and development opportunities.
- Why this job: Make a difference by being the first point of contact for patients in a friendly environment.
- Qualifications: Attention to detail and a positive attitude are key; experience in admin is a plus.
- Other info: Flexible working hours, Monday to Friday, with potential to work across multiple sites.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a friendly individual with a positive approach, to work as part of the team in the Breast Unit. Suitably qualified applicants are invited to apply for the post of Clerical Assistant, joining a dedicated team of staff providing administrative support to the Department. The Breast Screening Service invites approximately 50,000 clients per year for well woman breast screening and also provides a Breast Symptomatic Service. This post holder will be a valuable member of the Team and will often be the first point of contact in representing the Service/Department.
A flexible approach to work within the core hours: Monday to Friday 8.00am to 6.00pm. The post holder will join a team of friendly staff motivated to provide an efficient administration service to patients attending the department and will include but not limited to:
- Provision of an effective and efficient administration office, dealing with queries and telephone calls in a professional manner.
- Assist with data entry using appropriate IT systems. Good attention to detail and accuracy is a requirement of the role.
- Collect notes from Health Records.
- Provide cover at reception facilitating logging of attendees and booking appointments.
- Dealing with queries from service users including GP, patients and other external departments.
- General office duties as required.
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities. We recruit for values and “Together we are North Tees & Hartlepool.”
For further details / informal visits contact: Name: Kate Jobson Job title: Breast Service Office Manager Email address: kate.jobson2@nhs.net Telephone number: 01642 624263
Clerical Officer employer: North Tees And Hartlepool Nhs Foundation Trust
Contact Detail:
North Tees And Hartlepool Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer
✨Tip Number 1
Familiarise yourself with the Breast Screening Service and its operations. Understanding the specific services they provide will help you demonstrate your enthusiasm and knowledge during any conversations or interviews.
✨Tip Number 2
Reach out to current or former employees of the department via professional networking sites like LinkedIn. They can offer insights into the team culture and what qualities are valued, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with administrative tasks and customer service. Think of specific examples where you've successfully handled queries or provided support, as these will be crucial in showcasing your fit for the role.
✨Tip Number 4
Be ready to demonstrate your IT skills, particularly in data entry and using office software. Consider brushing up on relevant applications that may be used in the role, as this will show your commitment to being an effective team member.
We think you need these skills to ace Clerical Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Clerical Officer position. Highlight key skills such as attention to detail, communication, and IT proficiency in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous administrative roles or customer service experience, particularly in healthcare settings.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention your positive approach and how you can contribute to the team, especially in providing excellent service to patients.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at North Tees And Hartlepool Nhs Foundation Trust
✨Show Your Friendly Side
As a Clerical Officer, you'll often be the first point of contact for clients. Make sure to convey your friendly and positive attitude during the interview. Smile, maintain eye contact, and engage warmly with the interviewer to demonstrate that you can represent the service well.
✨Highlight Your Attention to Detail
This role requires good attention to detail and accuracy. Be prepared to discuss specific examples from your past experiences where your attention to detail made a difference. This could include data entry tasks or managing records accurately.
✨Demonstrate Flexibility
The job requires a flexible approach to work within core hours. During the interview, express your willingness to adapt to different tasks and locations across the Trusts. Share any previous experiences where you successfully adapted to changing circumstances.
✨Prepare for Common Queries
You will be dealing with queries from service users, so it's essential to prepare for common questions you might face. Think about how you would handle inquiries from patients or GPs and be ready to showcase your problem-solving skills and professionalism.
