Bereavement Support Officer

A vacancy exists for a Bereavement Support Officer (BSO) to work within the Mortuary and Bereavement team at North Tees and Hartlepool NHS Foundation Trust.

We are looking for an enthusiastic person with good interpersonal and communication skills.

Previous experience in dealing with bereaved people or working in situations requiring high empathy is required.

The post is for 37.5 hours per week. Currently, these hours are worked during office hours, Monday to Friday, but this may change as the service develops.

This role is crucial in ensuring a professional, compassionate, and high-quality service for relatives of the deceased, in line with national legislation and Trust policy.

Bereavement Support Officers provide practical advice after death to relatives and friends of the deceased. They support bereaved relatives, guide them through legal processes following a death, arrange hospital funerals if needed, and support friends and relatives during viewing of the deceased.

As a primary contact for relatives, healthcare professionals, Coroners’ staff, Medical Examiner staff, and registration services, the post holder must engage tactfully, supportively, and clearly.

While based at North Tees, the role may require working across both hospital sites to meet service demand.

The role can be emotionally challenging but offers full support.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees. You may be required to work at any site across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust, we aim to be the best place to work, with the right staff in the right roles, delivering exceptional patient care and experience.

We support our staff through an inclusive workplace, health and well-being initiatives, staff benefits, and opportunities for personal and professional development.

We recruit based on values and “Together we are North Tees & Hartlepool”.

For further details or informal visits, contact:

• Name: Neil Wdowikowski
• Job Title: Mortuary and Bereavement Service Manager
• Email: neil.wdowikowski1@nhs.net
• Telephone: 01642 624347

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