Apprentice Safety & Security Engineer in Washington

This is an exciting opportunity for an apprentice to join our dedicated and friendly team in Newcastle and develop their skills in this key area for our customers. Our Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.

This role will report to the Lead Supervisor Engineer and include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.

• The role includes a government recognised apprenticeship course with a formal qualification on completion, which includes day release and work-based training.
• Assist senior engineers with Installation, Commissioning and Servicing of our wide range of field equipment including Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems.
• Assist senior engineers with Retrofit upgrades/extensions to existing systems as part of remedial works packages.
• Provide high levels of customer services.
• Develop an understanding of site plans, to allow installs to take part based on site survey documentation.
• Complete documentation in line with company standards.
• Work within strict H&S guidelines.
• Develop knowledge and build experience to enable the post holder to advise customers on the latest products and services to improve efficiency.

• The apprentice will be required to undergo DBS clearance (for working in public sector environments).
• Work towards achieving the following certifications: ECS Card.
• Full UK Manual driving licence.
• Must be over 18 due to Company Insurance Policy.

• Must have a desire to work in the safety and security industry and have a genuine interest in technology products.
• Must be able to work independently, and as part of a team under guidance.
• Must be flexible and self-motivated taking pride in your work.
• Keen to develop knowledge of industry standard manufacturers products such as Bosch, Dahua, Genetec, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone.

• Ensure assigned work is effectively delivered, completed on time, and to the required quality standards.
• Ensure all works are recorded using business systems and each job is signed off by the client.
• Ensure site Health and Safety compliance and elevate any immediate issues to line management.
• Provide high levels of customer service and ensure the company is always represented professionally.

• GCSEs in English & Maths - Grade 5 (C) or above.
• Full UK driving licence & own transport.
• Comfortable working at heights and in all weather conditions.
• Good physical health, the job can be labour intensive at times.
• Team Ethics: team spirit, hardworking, communication skills, and a love for technology and Engineering.
• Any experience working with electrics would be a bonus, but not essential.
• Physically fit, and comfortable working at high and low heights.
• Willingness to learn and a genuine interest in learning more about the wider fire and security industry.
• National grade 5 (or equivalent) for English, Maths and Science, or above.
• Strong work ethic.
• Trustworthy.
• Excellent team player with fantastic customer service skills.

We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector, including:

• Generous holiday entitlement - 25 days.
• Contributory pension scheme.
• Healthcare and wellbeing programmes.
• Professional development and training opportunities.
• Flexible working arrangements subject to business needs.
• Employee assistance programmes.

If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form. We can only accept candidates who have the Right To Work in the UK.