At a Glance
- Tasks: Lead a team of security engineers and ensure top-notch service delivery.
- Company: Prestigious client site in Central London with a focus on safety and security.
- Benefits: Competitive salary, generous holiday, pension scheme, and professional development opportunities.
- Other info: Flexible working arrangements and a culture of continuous improvement.
- Why this job: Make a real impact in a dynamic environment while leading a talented team.
- Qualifications: 5+ years in security systems engineering with leadership experience required.
The predicted salary is between 45000 - 55000 £ per year.
Location: Central London
Salary: Competitive + Travel Allowance
Type: Permanent
Sector: Data Centre & Enterprise
Role Overview
We are looking for an experienced Security Team Leader to lead a team of 3x Onsite Safety & Security Support Engineers based at a high-profile & prestigious client site in Central London. This role combines technical expertise with leadership responsibilities, ensuring the smooth operation, maintenance, and optimization of the Video Management System (VMS), its integrations, and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards.
Key Responsibilities
- Leadership & Team Management: Supervise and mentor onsite security engineers, ensuring adherence to best practices and performance standards to deliver world-class customer support. Coordinate shift schedules and allocate resources effectively. Foster a culture of accountability, continuous improvement, and technical excellence.
- Client Engagement & Relationship Management: Serve as the main point of contact for the client's security leadership team. Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery.
- Technical Oversight: Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures or to support moves, adds, and changes. Ensure timely resolution of technical issues and escalate complex problems when necessary. Monitor system performance and implement upgrades or adjustments to maintain optimal functionality.
- Reporting & Auditing: Produce detailed weekly and monthly reports on system health, incident resolution, and maintenance activities. Conduct regular audits to ensure compliance with security standards and contractual obligations. Maintain accurate documentation of all asset changes, repairs, and configuration changes.
- Process Improvement & Governance: Identify opportunities for system enhancements and operational efficiencies. Ensure adherence to security policies, procedures, and industry regulations. Support the development of SOPs and training materials for the team.
Qualifications & Skills
- Technical Expertise: Strong experience in VMS systems (Genetec preferred), IP-based cameras, and networking fundamentals.
- Leadership Skills: Proven ability to lead and motivate technical teams in a high-pressure environment.
- Certifications: Genetec certification and camera manufacturer-specific training.
- Soft Skills: Excellent communication, client-facing, and problem-solving skills. Strong organizational and reporting capabilities.
- Other Requirements: Ability to manage multiple priorities and work flexible shifts.
Education & Experience
Minimum of 5 years in security systems engineering, with at least 2 years in a supervisory or leadership role. Background in electrical engineering, IT networking, or related field preferred.
Benefits
We offer a competitive remuneration package reflective of the candidate's skills and experience, along with a range of benefits typical for roles within the IT sector, including:
- Generous holiday entitlement
- Contributory pension scheme
- Healthcare and wellbeing programmes
- Professional development and training opportunities
- Flexible working arrangements subject to business needs
- Employee assistance programmes
How to Apply
If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form. We can only accept candidates who have the Right To Work in the UK.
Safety & Security Support Team Leader in London employer: north tech1
Join a dynamic organisation in Central London as a Safety & Security Support Team Leader, where you will lead a dedicated team and ensure the highest standards of security for a prestigious client. We pride ourselves on fostering a culture of continuous improvement and technical excellence, offering generous benefits including a competitive salary, professional development opportunities, and flexible working arrangements to support your work-life balance. With a commitment to employee wellbeing and growth, this role provides a meaningful opportunity to make a significant impact in the field of security management.
StudySmarter Expert Advice🤫
We think this is how you could land Safety & Security Support Team Leader in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows initiative and enthusiasm, which are always a plus in our books.
We think you need these skills to ace Safety & Security Support Team Leader in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership experience and technical expertise in VMS systems, as these are key for the Safety & Security Support Team Leader role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams and managed client relationships, and don’t forget to mention your problem-solving skills!
Showcase Your Technical Skills:Since this role involves overseeing VMS systems, make sure to detail your technical knowledge in your application. Mention any relevant certifications, like Genetec, and your experience with IP-based cameras and networking.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at north tech1
✨Know Your VMS Inside Out
Make sure you brush up on your knowledge of Video Management Systems, especially if Genetec is mentioned. Be ready to discuss your experience with VMS configurations and troubleshooting, as this will show your technical expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you mentored others or improved team performance. This will demonstrate your ability to foster a culture of accountability and continuous improvement.
✨Client Engagement is Key
Be ready to talk about your experience in client-facing roles. Highlight how you've managed client relationships, addressed concerns, and ensured satisfaction through effective communication and service delivery.
✨Prepare for Compliance Questions
Since compliance and auditing are crucial in this role, review relevant security standards and regulations. Be prepared to discuss how you've ensured adherence to these in your previous positions, as this will show your commitment to maintaining high service and security standards.
