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- Tasks: Maintain and troubleshoot Video Management Systems to ensure security integrity.
- Company: Join a prestigious client site in Central London with a dynamic team.
- Benefits: Competitive salary, generous holiday, pension scheme, and professional development.
- Other info: Flexible working arrangements and opportunities for training and growth.
- Why this job: Make a real impact on security systems while developing your technical skills.
- Qualifications: 2+ years in security systems engineering and strong problem-solving skills.
The predicted salary is between 40000 - 50000 ÂŁ per year.
We are seeking a highly skilled Safety & Security Support Engineer (VMS) to join our onsite team at a prestigious client site based in Central London. In this role, you will be responsible for the maintenance, troubleshooting, and moves, adds, changes on the Video Management System (VMS) and its related integrations and security infrastructure. Your expertise will ensure the integrity, reliability, and optimal performance of critical security systems, safeguarding assets and personnel in a dynamic environment.
Qualifications
- Minimum of 2 years in security systems engineering role
- Background in electrical engineering, IT networking, or related field preferred
Key Responsibilities
- Support, Fault Resolution, and Configuration:
- Update and remediate VMS cameras and associated hardware.
- Ensure proper cabling and network connectivity for all devices.
- Conduct routine inspections and preventive maintenance on VMS systems.
- Diagnose and resolve technical issues promptly to minimize downtime.
- System Monitoring & Optimization:
- Monitor system performance and implement upgrades or adjustments as needed.
- Ensure compliance with security standards and client requirements.
- Documentation & Reporting:
- Maintain accurate documentation of all asset changes, repairs, and configuration changes.
- Assist with provision of detailed reports on system health and incident resolutions.
- Client Interaction:
- Act as onsite support point of contact for internal SOC, IT/Network teams.
- Provide instruction and guidance on system usage and best practices when required.
Qualifications & Skills
- Technical Expertise:
- Experience in VMS configuration, maintenance, and troubleshooting.
- Strong knowledge of IP-based cameras, networking fundamentals, and video management systems.
- Certifications (Preferred): Genetec certification and camera manufacturer-specific training (training opportunities can be provided).
- Soft Skills:
- Strong problem-solving abilities and attention to detail.
- Excellent communication and customer service skills.
- Proactive, “can-do” attitude.
Other Requirements
- Ability to work independently and manage multiple tasks effectively.
- Flexibility to work shifts and travel to client sites when required.
Education & Experience
- Background as a CCTV Engineer, IP CCTV Engineer, Install Engineer, or Service Engineer
- Minimum of 2 years of experience in security systems engineering.
- Background in electrical engineering, IT networking, or related field preferred.
Benefits
- We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector, including:
- Generous holiday entitlement
- Contributory pension scheme
- Healthcare and wellbeing programmes
- Professional development and training opportunities
- Flexible working arrangements subject to business needs
- Employee assistance programmes
How to Apply
If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form.
We can only accept candidates who have the Right To Work in the UK.
Safety & Security Support Engineer in London employer: north tech1
Contact Detail:
north tech1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety & Security Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to safety and security systems. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring a portfolio or examples of past projects to interviews. This will help demonstrate your expertise in VMS and security systems, making you stand out from the crowd.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We love seeing candidates who take the initiative to engage directly with us. Plus, it shows you're serious about joining our team.
We think you need these skills to ace Safety & Security Support Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in security systems engineering, especially with VMS. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Show Off Your Soft Skills: While technical expertise is key, we also value strong communication and problem-solving abilities. Use your application to demonstrate how you’ve effectively interacted with clients or resolved issues in past roles.
Be Clear and Concise: When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary to explain your experience. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at north tech1
✨Know Your VMS Inside Out
Make sure you brush up on your knowledge of Video Management Systems. Be prepared to discuss specific experiences you've had with VMS configuration, maintenance, and troubleshooting. Highlight any relevant certifications or training you've completed, especially if they relate to Genetec or specific camera manufacturers.
✨Show Off Your Problem-Solving Skills
During the interview, be ready to share examples of how you've diagnosed and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your strong problem-solving abilities and attention to detail.
✨Communicate Like a Pro
Since this role involves client interaction, practice articulating complex technical concepts in simple terms. Demonstrate your excellent communication and customer service skills by being clear and concise in your responses, and don’t hesitate to ask clarifying questions if needed.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world situations. Think about potential challenges you might face in the role, such as system failures or client requests, and prepare thoughtful responses that reflect your proactive, 'can-do' attitude.