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- Tasks: Lead and mentor a team of engineers while ensuring top-notch service delivery.
- Company: Join North, a pioneering tech company transforming networks and environments.
- Benefits: Competitive salary, excellent benefits, and great career progression opportunities.
- Why this job: Be part of innovative projects that make a real difference in communities.
- Qualifications: Strong people management skills and technical expertise in security systems.
- Other info: Diverse work environment with a focus on collaboration and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice.
Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.
The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.
Responsibilities:
- Supervising and mentoring a team of field engineers, with ownership of area on-call rota and monthly compliance checks.
- Install, commission and service our wide range of field equipment including Fire and Intruder Alarm systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems.
- Retrofit upgrades/extensions to existing systems as part of remedial works packages.
- Provide high levels of customer service.
- Understanding site plans to allow installs to take part based on site survey documentation.
- Reactive call outs to site, with an aim to provide a first-time fix.
- Provide on-site technical support and solutions to customers during both reactive and planned visits.
- Complete documentation in line with company standards.
- Work within strict H&S guidelines.
- Work as part of a 24/7 on-call rota.
- Advise customers on the latest products and services to improve efficiency.
- Adhere to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location.
Qualifications:
- Good people management skills.
- Technical expertise in predominant skillset area.
- Competent admin skills with sound working knowledge of internal business system.
- Sound commercial awareness, knowledge of design and pricing of systems and upgrades.
- Service oriented, but can interchange on install related tasks when required.
- Good verbal communicator.
- Excellent team player and relationship builder.
- Previous employment within a BAFE/SSAIB/NSI accredited company.
- Valid CSCS/ECS Card.
- IPAF/PASMA/Asbestos Awareness certification.
- Recent/current electrical qualifications.
- Knowledge of industry standard manufacturers preferred (Bosch, Dahua, Hikvision, Gent, Advanced, Gallagher, Genetec, PAC, Win-Pak, Veracity, Milestone).
Behaviours:
- Can-do attitude and will to succeed.
- Empathetic and supportive.
- Best practice delivery focused.
North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of the package on offer will be discussed at application stage. North is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Lead Supervisor Engineer employer: north tech1
Contact Detail:
north tech1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Supervisor Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at North through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills in action! If you have a portfolio or examples of past projects, bring them along to interviews. It’s a great way to demonstrate your technical expertise and problem-solving abilities.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle real-life scenarios related to the role. Practising your responses will help you feel more confident and show that you’re ready for the challenges ahead.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Lead Supervisor Engineer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to work with us at North and contribute to our innovative projects.
Tailor Your CV: Make sure to customise your CV to highlight the skills and experiences that align with the Lead Supervisor Engineer role. We love seeing how your background fits with our values and the specific responsibilities outlined in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff. This helps us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at north tech1
✨Know Your Craft
Make sure you brush up on your technical knowledge related to fire and intruder alarm systems, CCTV, and access control. Familiarise yourself with the latest products and services in the industry, as this will show your passion and expertise during the interview.
✨Showcase Your People Skills
As a Lead Supervisor Engineer, you'll be managing a team. Prepare examples of how you've successfully mentored or supervised others in the past. Highlight your ability to build relationships and communicate effectively, as these are key traits for the role.
✨Understand the Company Values
North values connecting people, skills, and technologies. Research their projects and think about how your experience aligns with their mission. Be ready to discuss how you can contribute to their goal of delivering impactful solutions.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in reactive situations. Think of specific instances where you provided technical support or resolved issues on-site, and be ready to explain your thought process and outcomes.
