Prescription Clerk P/T for Thursdays & Fridays
We are looking to recruit a Part time Prescription Clerk to joinour friendly Practice team in Chadwell Heath and Romford. Experience in a GP surgery or pharmacy is compulsory.
North Street Medical Care is a high achieving surgery with over 21,500 patients over two sites; North Street Practice and at the Chadwell HeathHealth Centre in Ashton Gardens. The candidate will be working mainly at the Chadwell Heath Health Centre but may be required to work at bothsites as requested.
The Prescription Clerk we are looking for must have goodcommunication skills, attention to detail, a 'can-do' attitude and is able to deal with bothpatients and surgery staff face to face and over the telephone in aprofessional manner.
This is a part-time position offering either 12 or 14 hours per week, working on Thursdays and Fridays.
Available working patterns are:
- 12 hours per week: 9:00am to 3:00pm or 9:30am to 3:30pm
- 14 hours per week: 9:00am to 4:30pm or 9:30am to 5:00pm (both shifts include a 30-minute unpaid lunch break each day)
We are looking for a reliable and flexible individual who can commit to one of the above working patterns.
Youmay occasionally be required to work on a Saturday or Bank Holiday, butwith prior mutual agreement.
Main duties of the job
The candidate will be responsible for undertakinga range of duties which include providing general assistance to the Practice Team and reception / telephones and act as a focal point of communication between the GPs, Managers,Receptionists, Patients and local Pharmacies as well as other members of thePrimary Health Care Team, to ensure patients prescriptions are produced withinthe current protocols of the surgery.
About us
Our clinical team includes, GPs, Nurse practitioner, Nurses, HCAs, Pharmacists and Paramedics. We operate over two sites, which is at North Street and Ashton Gardens. We are a training practice.
We offer to our team
- NHS Staff discount at many retailers / restaurants / Venues
Job responsibilities
Thefollowing are the core responsibilities for the Prescription clerk:
To process, all medicationrequests sent in by patients using the protocols in place.
Ensure that prescriptions arecompleted accurately and efficiently following protocol
Process repeatprescription requests
Deal with queriesover the counter and on the telephone
Entering detailsof community nurses prescriptions into patients records
Other Duties:
Trainingreception staff to undertake script and data duties in your absence
Any other duty asallocated by members of the management team
Process onlinerepeat prescriptions
To collect repeatprescription request from the fax machine, post box and reception
To liaise withpatients and pharmacies regarding queries and requests
To ensure thatpatients queries on medication are highlighted to the relevant GP
To regularly gothrough prescriptions not collected and unlikely to be collected as a result oftimescale, to remove the details from the patient records and then destroy theprescription
Ensure up to datepatient information is recorded
Person Specification
Experience
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a health care setting
- Excellent communication skills (written and oral)
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Flexibility to work outside of core office hours
Qualifications
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
- NVQ Level 2 in Health and Social Care
Skills and Knowledge
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Flexibility to work outside of core office hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Prescription Clerk P/T for Thursdays & Fridays in Romford employer: North Street Medical Care
North Street Medical Care is an exceptional employer, offering a collaborative and supportive work environment in Romford. With a strong focus on professional development, employees benefit from ongoing training opportunities and the chance to work alongside a dedicated multidisciplinary team, ensuring meaningful contributions to patient care and community health.
