At a Glance
- Tasks: Provide friendly reception service to patients and staff in a busy medical practice.
- Company: Join a high-achieving medical practice with a supportive team.
- Benefits: Flexible part-time hours, competitive pay, and a chance to make a difference.
- Other info: Opportunity to work with a diverse healthcare team and grow your skills.
- Why this job: Be the welcoming face of healthcare and help patients feel at ease.
- Qualifications: Strong interpersonal skills and experience in a public-facing role preferred.
Overview
We are looking to recruit a part-time Receptionist to join our friendly Practice team in Romford. We are using EMIS web as our clinical system.
Responsibilities
- Provide a courteous and professional reception service to patients and surgery staff face to face and over the telephone.
- Demonstrate a proactive, can-do attitude in a busy clinical environment.
Qualifications
- Medical Receptionist with initiative, drive, strong interpersonal, administrative and IT skills.
- Experience as NHS receptionist is not essential, but a previous public-facing administration/reception role in a busy environment is an advantage.
- A good command of spoken and written English is essential.
About the Practice
North Street Medical Care is a high achieving surgery with 21,150 patients over two sites: North Street Practice and the Chadwell Heath Health Centre in Ashton Gardens. The position is based at North Street, but the candidate may be asked to help cover reception at the Health Centre in Ashton Gardens on occasions. The North Street Medical team includes 5 GP partners, salaried GPs, nurses, ANP, Clinical Pharmacists, Health Care Assistant, Physician Associate and Advanced Paramedic Practitioners.
Details
- Hours: 24.5 hours per week across four days: Monday 14:30–18:30 (4 hours), Tuesday 08:00–14:00 (6 hours), Wednesday 08:00–18:30 (9.5 hours, 1-hour unpaid lunch break), Thursday 13:30–18:30 (5 hours).
- Occasional Sundays and Bank Holidays as required on mutual prior agreement.
- Pay rate: £12.40 per hour.
Medical Receptionist P/T 24.5 hrs in Romford employer: North Street Medical Care
North Street Medical Care is an excellent employer, offering a supportive and friendly work environment in Romford. With a focus on employee growth and development, our practice encourages team collaboration and provides opportunities to enhance your skills in a busy clinical setting. Join us to be part of a dedicated team that values patient care and fosters a positive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist P/T 24.5 hrs in Romford
✨Tip Number 1
Get to know the practice! Research North Street Medical Care and its team. Understanding their values and services will help you connect better during your interview.
✨Tip Number 2
Practice your communication skills. As a Medical Receptionist, you'll be the first point of contact for patients. Role-play with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with EMIS web or similar systems. If you can demonstrate your tech-savviness, it’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Medical Receptionist P/T 24.5 hrs in Romford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our friendly Practice team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience, especially any public-facing roles you've had. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your administrative and IT skills!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors – a good command of English is essential!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need right there!
How to prepare for a job interview at North Street Medical Care
✨Know Your Practice
Before the interview, do some research on North Street Medical Care. Familiarise yourself with their services, values, and the team structure. This will help you demonstrate your genuine interest in the practice and show that you're proactive.
✨Showcase Your Interpersonal Skills
As a Medical Receptionist, strong interpersonal skills are key. Prepare examples of how you've successfully interacted with patients or colleagues in previous roles. Think about times when you handled difficult situations with a calm and professional approach.
✨Demonstrate Your IT Proficiency
Since the practice uses EMIS web, it’s beneficial to highlight any experience you have with similar clinical systems or general IT skills. If you don’t have direct experience, be ready to discuss how quickly you can learn new software and your comfort level with technology.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle busy environments and patient interactions. Think through scenarios where you had to multitask or resolve conflicts. Practising your responses will help you feel more confident during the interview.
