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- Tasks: Support economically inactive individuals with welfare benefits advice and manage caseloads.
- Company: Join North Star, a community-focused organisation dedicated to equality and diversity.
- Benefits: Enjoy flexible part-time hours and the chance to make a real social impact.
- Why this job: Be part of a collaborative team that values diversity and aims to empower local communities.
- Qualifications: Experience with welfare benefits systems and a passion for helping others is essential.
- Other info: This is a temporary role until March 2026, perfect for students seeking meaningful work.
Temporary (until March 2026), Part Time (17.5 hours per week). We are looking for someone with experience of the welfare benefits system and managing caseloads. You will be responsible for the provision of welfare benefits advice for Economically Inactive people who are not currently in employment through the Tees Valley Move On employment project.
The post is part of a partnership project with other members of the Housing Employability Network North East (HENNE) and will ensure participants are engaging with the welfare benefits system. The Move On Employability Service provides support to people who are not currently in employment, education, or training. You will actively engage and recruit economically inactive people to the Employability Programs, providing the best possible support to people who access the service.
You will have an exceptional approach to collaboration and commitment to partnership working. You will have a strong sense of social purpose and be committed to making a difference.
Equality, Diversity, and Inclusion - Different Together
At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities.
We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.
Welfare Benefits Officer employer: North Star
Contact Detail:
North Star Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Benefits Officer
✨Tip Number 1
Familiarise yourself with the welfare benefits system in detail. Understanding the nuances of various benefits and how they apply to economically inactive individuals will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the welfare benefits and employability sectors. Attend local events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Demonstrate your commitment to social purpose and partnership working in your conversations. Be prepared to share examples of how you've successfully collaborated with others to support vulnerable populations in the past.
✨Tip Number 4
Research North Star and their values around equality, diversity, and inclusion. Showing that you align with their mission and can contribute to their culture will make a strong impression during the application process.
We think you need these skills to ace Welfare Benefits Officer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Welfare Benefits Officer position. Familiarise yourself with the responsibilities and required skills, especially regarding welfare benefits systems and managing caseloads.
Tailor Your CV: Make sure your CV highlights relevant experience in welfare benefits and any previous roles that involved supporting economically inactive individuals. Use specific examples to demonstrate your skills and achievements in similar positions.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for social purpose and commitment to equality, diversity, and inclusion. Mention how your background aligns with the values of North Star and how you can contribute to the Move On Employability Service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at North Star
✨Know Your Welfare Benefits
Make sure you have a solid understanding of the welfare benefits system. Brush up on the latest policies and how they affect economically inactive individuals, as this will show your expertise and commitment to the role.
✨Demonstrate Your Collaborative Skills
Since the role involves partnership working, be prepared to discuss your experience in collaboration. Share specific examples of how you've successfully worked with others to achieve common goals, especially in a social or community context.
✨Show Your Commitment to Diversity and Inclusion
Familiarise yourself with the company's values around equality, diversity, and inclusion. Be ready to discuss how you can contribute to creating an inclusive environment and support underrepresented groups in your work.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage caseloads. Think of scenarios where you've had to provide advice or support to individuals facing challenges, and be ready to explain your approach and outcomes.
