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- Tasks: Support economically inactive individuals with welfare benefits advice and manage caseloads.
- Company: Join North Star, a community-focused organisation dedicated to equality and inclusion.
- Benefits: Enjoy flexible part-time hours and the chance to make a real social impact.
- Why this job: Be part of a collaborative team that values diversity and aims to empower local communities.
- Qualifications: Experience with welfare benefits systems and a passion for helping others is essential.
- Other info: This is a temporary role until March 2026, perfect for students or those seeking part-time work.
Temporary (until March 2026), Part Time (17.5 hours per week). We are looking for someone with experience of the welfare benefits system and managing caseloads. You will be responsible for the provision of welfare benefits advice for Economically Inactive people who are not currently in employment through the Tees Valley Move On employment project.
The post is part of a partnership project with other members of the Housing Employability Network North East (HENNE) and will ensure participants are engaging with the welfare benefits system. The Move On Employability Service provides support to people who are not currently in employment, education, or training.
You will actively engage and recruit economically inactive people to the Employability Programs, providing the best possible support to people who access the service. You will have an exceptional approach to collaboration and commitment to partnership working. You will have a strong sense of social purpose and be committed to making a difference.
Equality, Diversity, and Inclusion - Different Together
At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities. We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.
Welfare Benefits Officer employer: North Star
Contact Detail:
North Star Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Benefits Officer
✨Tip Number 1
Familiarise yourself with the welfare benefits system in detail. Understanding the nuances of various benefits and how they apply to economically inactive individuals will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the welfare benefits and employability sectors. Attend local events or join online forums to connect with others who work in similar roles, as this can lead to valuable insights and potential referrals.
✨Tip Number 3
Demonstrate your commitment to social purpose and community engagement. Be prepared to share examples of how you've made a difference in previous roles, especially in collaboration with other organisations.
✨Tip Number 4
Research North Star and their values around equality, diversity, and inclusion. Showing that you align with their mission and can contribute to their culture will make you a more attractive candidate.
We think you need these skills to ace Welfare Benefits Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Welfare Benefits Officer. Highlight your relevant experience in welfare benefits and managing caseloads in your application.
Tailor Your CV: Customise your CV to reflect your experience with the welfare benefits system and any previous roles that involved supporting economically inactive individuals. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social purpose and commitment to equality, diversity, and inclusion. Mention how your values align with those of the organisation and provide examples of your collaborative work.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at North Star
✨Understand the Welfare Benefits System
Make sure you have a solid grasp of the welfare benefits system, especially how it affects economically inactive individuals. Be prepared to discuss specific benefits and how they can assist your potential clients.
✨Showcase Your Experience with Caseload Management
Highlight any previous experience you have managing caseloads. Be ready to provide examples of how you've successfully supported clients in similar roles, demonstrating your ability to handle multiple cases effectively.
✨Emphasise Collaboration Skills
Since this role involves partnership working, be sure to emphasise your collaboration skills. Share examples of how you've worked with other organisations or teams to achieve common goals, particularly in a social support context.
✨Demonstrate Commitment to Equality and Inclusion
Familiarise yourself with the company's commitment to equality, diversity, and inclusion. Be prepared to discuss how you can contribute to creating an inclusive environment and support underrepresented groups in your work.
