At a Glance
- Tasks: Support women in rebuilding their lives and achieving independence.
- Company: Join a respected service dedicated to social change and community support.
- Benefits: Make a real impact every day while gaining valuable experience.
- Other info: Diverse and inclusive workplace committed to equality and community representation.
- Why this job: Be part of a dynamic team that empowers women to secure stable housing.
- Qualifications: Passion for housing and experience in supporting individuals through challenges.
Be part of something that changes lives. This isn’t just a support role—it’s about helping women rebuild, regain independence, and secure a place they can truly call home. We’re looking for two driven, proactive individuals to join our Women’s Services team. Based at Rainham Close, you’ll work alongside women who are homeless or at risk of homelessness, supporting them to move forward with confidence—into safe, stable, independent living.
You’ll be part of a dynamic service that also delivers:
- Hestia Services – community-based homes for women and children
- Rough Sleeper Service
This means real variety in your role, exposure to different pathways out of homelessness, and the chance to make a tangible impact every single day.
What you’ll be doing:
- Building practical life skills for independent living
- Delivering a comprehensive Housing Management Service, including managing referrals, turning around voids, managing rent accounts, addressing arrears along with managing anti-social behaviour in line with tenancy management best practice
- Working collaboratively with partner agencies and housing providers
- Helping individuals set goals, make progress, and take control of their future
- Supporting women to access and sustain housing
- Being a consistent, reliable presence during times of change
Who this role is for:
We want people who are passionate and experienced in housing, supporting independence, and social change. You might come from housing, tenancy support, community work, or customer-facing roles where you’ve helped people navigate challenges.
What matters most is that you bring:
- A strong belief in people’s ability to move forward and thrive
- Energy, initiative, and a solutions-focused mindset
- Confidence in working in a fast-paced, people-centred environment
- The ability to motivate, empower, and build trust
Why join us?
You’ll be part of a respected service with a strong reputation, where your work directly supports women to move out of crisis and into stability. No two days are the same—and the outcomes you help achieve are real and lasting.
If you’re ready to step into a role where you can make things happen this is your opportunity. Apply now and help create pathways out of homelessness and into independence.
Equality, Diversity, and Inclusion - Different Together:
At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities. We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.
Closing Date for Applications is 22nd May 2026.
Housing Support Worker in Middlesbrough employer: North Star
At North Star, we pride ourselves on being an exceptional employer dedicated to making a real difference in the lives of women facing homelessness. Our supportive work culture fosters collaboration and empowerment, providing employees with opportunities for personal and professional growth while working in a dynamic environment that values diversity and inclusion. Join us at Rainham Close, where every day presents a chance to create meaningful change and help individuals regain their independence.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors. Attend local events or workshops where you can meet potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get the chance to chat with hiring managers or during interviews, share your personal experiences or stories that highlight your commitment to helping others. It’s all about making that emotional connection.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to organisations you admire, like us at StudySmarter, and express your interest in working with them. Sometimes, the best opportunities are created through initiative!
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready for scenario-based questions that test your problem-solving skills. Think about real-life situations where you’ve helped someone overcome challenges, especially in housing or support roles.
We think you need these skills to ace Housing Support Worker in Middlesbrough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting women and tackling homelessness shine through. We want to see your genuine interest in making a difference and how your experiences align with our mission.
Tailor Your CV:Make sure your CV is tailored to the Housing Support Worker role. Highlight relevant experience in housing, community work, or any customer-facing roles where you've helped others navigate challenges. We love seeing how your background fits with what we do!
Be Specific in Your Cover Letter:In your cover letter, be specific about how you can contribute to our Women’s Services team. Share examples of how you've empowered individuals in the past and how you plan to help women regain their independence. We’re all about real impact!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team and ready to make a difference in the lives of those we support.
How to prepare for a job interview at North Star
✨Know Your Impact
Before the interview, think about how your past experiences have helped others, especially in housing or support roles. Be ready to share specific examples of how you've empowered individuals to regain their independence and navigate challenges.
✨Show Your Passion
This role is all about making a difference, so let your passion shine through! Talk about why you believe in the importance of supporting women facing homelessness and how you can contribute to their journey towards stability.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing anti-social behaviour or working with partner agencies. Think through potential scenarios and how you would approach them, demonstrating your solutions-focused mindset.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the organisation. Inquire about the team dynamics, the types of challenges the service faces, or how they measure success in helping women achieve independence.
