Key Work Areas
- Provide general IT support to employees, managers and crew as required via email, telephone and in person
- Maintain all support requests via helpdesk system
- Install, maintain and support IT infrastructure at all offices and vessels
- Liaise with 3rd party suppliers of key IT services - hardware, phone systems, websites, copiers and communications equipment/lines/Satellite Communications
- Ensure all company data onshore and offshore is adequately backed up to external locations. Periodically restore to ensure data is recoverable
- Maintain Disaster Recovery/Business Continuity equipment
- Liaise with Head of IT & Senior IT Team regarding planning of new projects, upgrades and improvements
- Assist with any additional IT related tasks as agreed with Head of IT & Senior IT Team
Communications
Daily Communication with users of all level including onshore staff, management, crews - both verbal and written.
IT Systems Engineer employer: North Star
North Star is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. With a strong focus on employee growth and development, team members are encouraged to enhance their skills while contributing to cutting-edge offshore projects. Located in a thriving industry, North Star provides competitive benefits and a culture that prioritises safety and efficiency, making it an ideal place for those seeking meaningful and rewarding careers.
