At a Glance
- Tasks: Support women facing homelessness to achieve stable, independent living.
- Company: Join a respected service with a strong reputation for helping others.
- Benefits: Flexible working options, hybrid model, and opportunities for personal growth.
- Other info: Dynamic role with varied challenges and a focus on equality and inclusion.
- Why this job: Make a real difference in women's lives and help them thrive.
- Qualifications: Experience in housing, community work, or customer-facing roles is essential.
The predicted salary is between 24000 - 30000 € per year.
We're looking for two driven, proactive individuals to join our Women's Services team. Based at Rainham Close, you'll support women who are homeless or at risk of homelessness to move forward with confidence toward safe, stable, independent living.
Our service delivers:
- Hestia Services – community‑based homes for women and children
- Rough Sleeper Service
What you’ll be doing:
- Building practical life skills for independent living
- Delivering a comprehensive Housing Management Service, including:
- Managing referrals, turning around voids, rent accounts, and arrears
- Managing anti‑social behaviour in line with tenancy management best practice
- Working collaboratively with partner agencies and housing providers
- Helping individuals set goals, make progress, and take control of their future
- Supporting women to access and sustain housing
- Being a consistent, reliable presence during times of change
Who this role is for:
People with experience in housing, tenancy support, community work, or customer‑facing roles who have helped people navigate challenges.
What matters most:
- A strong belief in people’s ability to move forward and thrive
- Energy, initiative, and a solutions‑focused mindset
- Confidence in working in a fast‑paced, people‑centred environment
- The ability to motivate, empower, and build trust
Why join us:
You’ll be part of a respected service with a strong reputation. Your work will directly support women to move out of crisis and into stability. No two days are the same – the outcomes you help achieve are real and lasting.
Equality, Diversity and Inclusion:
North Star is committed to equality, diversity and inclusion. We guarantee an interview to any candidate who has a disability or considers themselves from an ethnic minority background and meets the essential criteria of the role. We will provide all recruitment material in any format and make any reasonable adjustments necessary.
Contact:
Contact Allison Alderton, Team Manager for Rainham / Hestia Services, for an informal chat about the role.
Work location and benefits:
Hybrid working operates throughout North Star. Flexible, agile, and home working is available, with regular travel required between sites across the North East and North Yorkshire.
Housing Support Worker employer: North Star
Join North Star as a Housing Support Worker and become part of a dedicated team that empowers women facing homelessness to achieve stability and independence. With a strong commitment to equality, diversity, and inclusion, we offer a supportive work culture where no two days are the same, and your contributions lead to meaningful change in the community. Enjoy flexible working arrangements, opportunities for professional growth, and the chance to make a real difference in the lives of those you support.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing support. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your passion for helping others! During interviews, share specific examples of how you've supported individuals in challenging situations. This will demonstrate your commitment to empowering women and making a real difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and making an impact in the community.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting women shine through. We want to see that you genuinely care about helping others and have a strong belief in their ability to thrive.
Tailor Your Experience:Make sure to highlight any relevant experience you have in housing, tenancy support, or community work. We’re looking for proactive individuals, so connect your past roles to the skills needed for this position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see how you fit the role. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at North Star
✨Know Your Stuff
Make sure you understand the role of a Housing Support Worker inside out. Familiarise yourself with the key responsibilities, like managing referrals and supporting women in crisis. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
This role is all about supporting individuals through tough times. Be prepared to share examples from your past experiences where you've helped someone navigate challenges. Highlight your ability to motivate and empower others, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the types of challenges the women face, or how success is measured in this role. This shows that you're not just looking for any job, but that you're genuinely invested in making a difference.
✨Be Yourself
Authenticity goes a long way. Let your personality shine through during the interview. Share your passion for helping others and your belief in their ability to thrive. This will help build trust with the interviewers and demonstrate that you’re a great fit for their team.
