At a Glance
- Tasks: Lead a vibrant team, create memorable experiences, and smash business targets.
- Company: Join Castle Pubs, where every pub has its own unique story.
- Benefits: Enjoy a bonus scheme, discounts, gym memberships, and private medical plans.
- Other info: Onsite accommodation available and a supportive, inclusive culture.
- Why this job: Perfect for first-time General Managers looking to make an impact.
- Qualifications: Pints of personality and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
At North Star we recognise a good General Manager is key to our success. You’ll build a business to be proud of, help to grow your team and smash targets. You’ll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keep our guests coming back for more. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like-minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.
This opportunity comes with the added optional benefit of onsite accommodation, comprising 2 bedrooms. This is a suitable opportunity for somebody looking for their first General Manager appointment.
WHAT’S IN IT FOR ME?
- Bonus Scheme – We’re all about rewarding the hard work you put in
- A massive 33% discount across all our brands. Whether it’s date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- 20% discount across all of our brands for up to 5 friends and family.
- Discounted gym memberships
- Celebrating success– award nights, away days and team socials.
- Private medical and Dental Plans - to keep you safe, secure and always smiling
- On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There’s also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As General Manager you’ll…
- Train and inspire your team to deliver operational excellence and maximise sales opportunities
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Support your business to deliver food and drink to be proud of.
- Strive towards and achieve business targets.
At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.
General Manager - Live in employer: North Star
At North Star, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality and teamwork thrive. As a General Manager at Castle Pubs, you'll enjoy a range of benefits including a bonus scheme, generous discounts across our brands, and opportunities for personal growth within a supportive environment. With the added advantage of onsite accommodation and a commitment to celebrating success, this role is perfect for those looking to make a meaningful impact while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Live in
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like North Star.
We think you need these skills to ace General Manager - Live in
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at North Star and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at North Star!
How to prepare for a job interview at North Star
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at North Star. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at North Star. Your motivation can often outweigh experience, so let that passion shine through!
