KEY WORK AREAS:
- Provide general IT support to employees, managers and crew as required via email, telephone and in person
- Maintain all support requests via helpdesk system
- Install, maintain and support IT infrastructure at all offices and vessels
- Liaise with 3rd party suppliers of key IT services - hardware, phone systems, websites, copiers and communications equipment/lines/Satellite Communications
- Ensure all company data onshore and offshore is adequately backed up to external locations. Periodically restore to ensure data is recoverable
- Maintain Disaster Recovery/Business Continuity equipment
- Liaise with Head of IT & Senior IT Team regarding planning of new projects, upgrades and improvements
- Assist with any additional IT related tasks as agreed with Head of IT & Senior IT Team
COMMUNICATIONS:
Daily Communication with users of all level including onshore staff, management, crews - both verbal and written.
IT Systems Engineer in Kingswells employer: North Star Shipping
North Star Shipping is an excellent employer, offering a supportive work culture that values compliance and integrity in its operations. With a focus on employee growth, the part-time QHSSE Document Controller role provides opportunities to enhance your skills in document management while working in the vibrant city of Aberdeen. Enjoy the flexibility of a part-time schedule, allowing for a balanced work-life dynamic in a company committed to excellence and regulatory readiness.