Support Assistant

Support Assistant

Stockton-on-Tees Full-Time 25049 - 26552 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support young people and families at risk of homelessness in a safe environment.
  • Company: Join North Star, a reputable organisation dedicated to equality and community support.
  • Benefits: Enjoy flexible working hours and the chance to make a real difference in people's lives.
  • Why this job: Be part of a mission-driven team that empowers vulnerable individuals to thrive and achieve independence.
  • Qualifications: Passion for social support and a commitment to making a positive impact are essential.
  • Other info: Part-time role with opportunities for growth and development until September 2026.

The predicted salary is between 25049 - 26552 £ per year.

We’re excited to set up a new model of supported accommodation within Stockton to support young people aged 16 - 25 and families who are at risk of homelessness. The service provision is a scheme based service with 12 self-contained flats for young people.

As a result of successfully securing funding, we have two support assistant roles available. The vacancies are initially until September 2026; however, we have ambition to deliver this service beyond then, subject to funding.

The intention is to support young people to develop independent living skills in a safe comfortable environment enabling them to access services and eventually move on independently. We will support families at risk of homelessness by accommodating them in two bedroomed fully furnished flats whilst supporting them to overcome barriers to rehousing. The accommodation and support is a short term intervention to move people on into long term homes.

What are we looking for?

Our Supported Housing Services have a strong reputation across the sector and beyond due to the commitment of our staff. You will be passionate about providing the best possible support service to people who access our service. You’ll support some of the most vulnerable people in our society to develop aspirations and goals to enable them to thrive and strive.

This is not a nine to five job, and you will be required to work flexibly to meet the demands of the service, this includes the necessity to work evenings, weekends, and Bank Holidays across 21 hours per week. You will have a strong sense of social purpose and be committed to making a difference.

Equality, Diversity, and Inclusion - Different Together

At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities.

We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of underrepresentation in our staff team. As such, we will guarantee an interview to any candidate who has a disability or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.

We can provide all recruitment material in any format, this includes accepting written applications, as well as online. We will also make any reasonable adjustments necessary to help candidates participate in our recruitment processes.

Support Assistant employer: North Star Housing Group

At North Star, we pride ourselves on being an exceptional employer, particularly for those passionate about making a difference in the lives of young people and families at risk of homelessness in Stockton-on-Tees. Our supportive work culture fosters personal and professional growth, offering flexible working hours and a commitment to equality, diversity, and inclusion that empowers all employees. Join us in creating a positive impact while enjoying the unique opportunity to develop your skills in a meaningful role within a community-focused environment.
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Contact Detail:

North Star Housing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Assistant

✨Tip Number 1

Familiarise yourself with the specific needs of young people and families at risk of homelessness. Understanding their challenges will help you demonstrate your passion for supporting vulnerable individuals during interviews.

✨Tip Number 2

Highlight any previous experience in social care or support roles, especially those involving flexible hours. This will show that you're adaptable and ready to meet the demands of the job.

✨Tip Number 3

Research North Star's commitment to equality, diversity, and inclusion. Be prepared to discuss how you can contribute to this culture and support a diverse community in your role.

✨Tip Number 4

Network with professionals in the supported housing sector. Attend local events or join online forums to connect with others who work in similar roles, as they may provide insights or referrals that could help you land the job.

We think you need these skills to ace Support Assistant

Empathy
Communication Skills
Problem-Solving Skills
Flexibility
Teamwork
Time Management
Conflict Resolution
Understanding of Housing Issues
Support Planning
Knowledge of Local Services
Interpersonal Skills
Organisational Skills
Cultural Competence
Ability to Work Independently

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Assistant position. Tailor your application to highlight how your skills and experiences align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting vulnerable individuals or working in a similar environment. Use specific examples to demonstrate your commitment to making a difference.

Showcase Your Passion: Express your passion for helping others and your understanding of the challenges faced by young people and families at risk of homelessness. This will help convey your suitability for the role and your alignment with the company's values.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at North Star Housing Group

✨Show Your Passion for Support Work

Make sure to express your genuine passion for helping vulnerable individuals. Share personal experiences or motivations that drive you to support young people and families at risk of homelessness.

✨Demonstrate Flexibility

Since the role requires working evenings, weekends, and Bank Holidays, be prepared to discuss your availability and willingness to adapt your schedule. Highlight any previous experience where you had to be flexible in your work.

✨Emphasise Your Commitment to Equality and Diversity

Familiarise yourself with the company's commitment to equality, diversity, and inclusion. Be ready to discuss how you can contribute to creating an inclusive environment and support diverse communities.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully supported someone in need or overcame a barrier.

Support Assistant
North Star Housing Group
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