At a Glance
- Tasks: Support women in rebuilding their lives and achieving independence.
- Company: Join a respected service dedicated to social change and community support.
- Benefits: Dynamic work environment with real impact and personal growth opportunities.
- Other info: Embrace diversity and inclusion while working in a fast-paced, people-focused setting.
- Why this job: Make a tangible difference in the lives of women facing homelessness.
- Qualifications: Passion for housing, social change, and experience in supportive roles.
Be part of something that changes lives. This isn't just a support role; it's about helping women rebuild, regain independence, and secure a place they can truly call home. We're looking for two driven, proactive individuals to join our Women's Services team. Based at Rainham Close, you'll work alongside women who are homeless or at risk of homelessness, supporting them to move forward with confidence into safe, stable, independent living.
You'll be part of a dynamic service that also delivers:
- Hestia Services - community-based homes for women and children
- Rough Sleeper Service
This means real variety in your role, exposure to different pathways out of homelessness, and the chance to make a tangible impact every single day.
What you'll be doing:
- Building practical life skills for independent living
- Delivering a comprehensive Housing Management Service, including managing referrals, turning around voids, managing rent accounts, addressing arrears along with managing anti-social behaviour in line with tenancy management best practice
- Working collaboratively with partner agencies and housing providers
- Helping individuals set goals, make progress, and take control of their future
- Supporting women to access and sustain housing
- Being a consistent, reliable presence during times of change
Who this role is for:
We want people who are passionate and experienced in housing, supporting independence, and social change. You might come from housing, tenancy support, community work, or customer-facing roles where you've helped people navigate challenges.
What matters most is that you bring:
- A strong belief in people's ability to move forward and thrive
- Energy, initiative, and a solutions-focused mindset
- Confidence in working in a fast-paced, people-centred environment
- The ability to motivate, empower, and build trust
Why join us?
You'll be part of a respected service with a strong reputation, where your work directly supports women to move out of crisis and into stability. No two days are the same and the outcomes you help achieve are real and lasting. If you're ready to step into a role where you can make things happen, this is your opportunity. Apply now and help create pathways out of homelessness and into independence.
Equality, Diversity, and Inclusion - Different Together
At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities. We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of underrepresentation in our staff team. As such, we will guarantee an interview to any candidate who has a disability or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.
Closing Date for Applications is 22nd May 2026.
Housing Support Worker in Middlesbrough employer: North Star Housing Group
At North Star, we pride ourselves on being an exceptional employer dedicated to making a real difference in the lives of women facing homelessness. Our supportive work culture fosters personal and professional growth, offering employees the chance to develop their skills while working collaboratively in a dynamic environment. Located at Rainham Close, you will be part of a respected service that values diversity and inclusion, ensuring that every team member feels empowered to contribute to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, share your experiences and why you care about helping women regain independence. Authenticity goes a long way in making a memorable impression.
✨Tip Number 3
Prepare for interviews by researching the organisation and its values. Be ready to discuss how your skills align with their mission of supporting women in crisis. Tailoring your responses can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at North Star.
We think you need these skills to ace Housing Support Worker in Middlesbrough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting women and tackling homelessness shine through. We want to see your genuine commitment to making a difference in people's lives.
Tailor Your Experience:Make sure to highlight any relevant experience you have in housing support or community work. We’re looking for individuals who can demonstrate their skills in helping others navigate challenges, so be specific about your past roles.
Be Solutions-Focused:In your application, showcase your energy and initiative by providing examples of how you've approached problems in the past. We love candidates who think outside the box and come up with creative solutions!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this impactful role. We can’t wait to hear from you!
How to prepare for a job interview at North Star Housing Group
✨Know Your Impact
Before the interview, think about how your past experiences have helped others. Be ready to share specific examples of how you've supported individuals in challenging situations, especially in housing or community work. This will show your passion and commitment to making a difference.
✨Showcase Your Skills
Prepare to discuss practical life skills you've helped others develop. Whether it's managing finances, securing housing, or building confidence, highlight your ability to empower women to regain independence. Use real-life scenarios to illustrate your approach.
✨Collaborative Spirit
This role involves working with various partner agencies, so be prepared to talk about your experience in collaboration. Share examples of how you've successfully worked with others to achieve common goals, and emphasise your solutions-focused mindset.
✨Embrace Diversity
Familiarise yourself with the importance of equality, diversity, and inclusion in the workplace. Be ready to discuss how you can contribute to a culture that celebrates differences and supports underrepresented communities, aligning with the values of the organisation.
