At a Glance
- Tasks: Support women in rebuilding their lives and securing stable housing.
- Company: Join North Star, a respected organisation dedicated to social change.
- Benefits: Flexible working, competitive salary, and comprehensive support for your development.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping women achieve independence and stability.
- Qualifications: Passion for housing and experience in supporting individuals through challenges.
The predicted salary is between 30000 - 40000 € per year.
Be part of something that changes lives. This isn’t just a support role—it’s about helping women rebuild, regain independence, and secure a place they can truly call home. We’re looking for two driven, proactive individuals to join our Women’s Services team. Based at Rainham Close, you’ll work alongside women who are homeless or at risk of homelessness, supporting them to move forward with confidence—into safe, stable, independent living. You’ll be part of a dynamic service that also delivers:
- Hestia Services – community-based homes for women and children
- Rough Sleeper Service
This means real variety in your role, exposure to different pathways out of homelessness, and the chance to make a tangible impact every single day.
What you’ll be doing:
- Building practical life skills for independent living
- Delivering a comprehensive Housing Management Service, including managing referrals, turning around voids, managing rent accounts, addressing arrears along with managing anti-social behaviour in line with tenancy management best practice
- Working collaboratively with partner agencies and housing providers
- Helping individuals set goals, make progress, and take control of their future
- Supporting women to access and sustain housing
- Being a consistent, reliable presence during times of change
Who this role is for:
We want people who are passionate and experienced in housing, supporting independence, and social change. You might come from housing, tenancy support, community work, or customer-facing roles where you’ve helped people navigate challenges. What matters most is that you bring:
- A strong belief in people’s ability to move forward and thrive
- Energy, initiative, and a solutions-focused mindset
- Confidence in working in a fast-paced, people-centred environment
- The ability to motivate, empower, and build trust
Why join us?
You’ll be part of a respected service with a strong reputation, where your work directly supports women to move out of crisis and into stability. No two days are the same—and the outcomes you help achieve are real and lasting. If you’re ready to step into a role where you can make things happen this is your opportunity.
Interested in hearing more? Contact Allison Alderton, Team Manager for Rainham / Hestia Services, Allison.Alderton@northstarhg.co.uk for an informal chat about the role.
Equality, Diversity, and Inclusion - Different Together
At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities. We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.
Closing Date for Applications is 22nd May 2026. Interviews to be scheduled: TBC.
Housing Support Worker x 2 posts employer: North Star Housing Group
At North Star, we are dedicated to creating a supportive and empowering work environment where our employees can thrive. As a Housing Support Worker, you will not only have the opportunity to make a meaningful impact in the lives of women facing homelessness but also benefit from our award-winning culture that prioritises employee development, flexible working arrangements, and a strong commitment to equality, diversity, and inclusion. Join us at our Rainham Close location, where your contributions will be valued, and you will be part of a dynamic team that is changing lives every day.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker x 2 posts
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors. Attend local events or join online groups where you can connect with others who share your passion for helping women regain independence.
✨Tip Number 2
Be ready to showcase your skills in interviews. Prepare examples of how you've helped others overcome challenges, especially in housing or support roles. We want to see your energy and solutions-focused mindset in action!
✨Tip Number 3
Don’t just apply—engage! If you’re interested in the Housing Support Worker role, drop Allison Alderton an email for an informal chat. It’s a great way to show your enthusiasm and get insider info about the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you note can go a long way. It shows you’re genuinely interested in the role and helps keep you top of mind as they make their decision.
We think you need these skills to ace Housing Support Worker x 2 posts
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting women and tackling homelessness shine through. We want to see your genuine interest in making a difference and how your experiences align with our mission.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the job description. We’re looking for specific examples of how you’ve helped others regain independence or navigate challenges.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team.
How to prepare for a job interview at North Star Housing Group
✨Know Your Impact
Before the interview, think about how your past experiences have helped others. Be ready to share specific examples of how you've supported individuals in challenging situations, especially in housing or community work. This will show your passion and understanding of the role.
✨Show Your Solutions-Focused Mindset
Prepare to discuss how you approach problem-solving. Think of scenarios where you've had to navigate challenges and how you found effective solutions. Highlighting your initiative and energy will resonate well with the interviewers.
✨Demonstrate Empathy and Trust-Building Skills
In this role, building trust is key. Be prepared to talk about how you've motivated and empowered others in the past. Share stories that illustrate your ability to connect with people and support them through transitions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges the service faces, or how success is measured in the role. This shows your genuine interest and helps you understand if it’s the right fit for you.
