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- Tasks: Support the Crisis Care Centre with comprehensive administrative tasks and excellent communication.
- Company: Join a leading healthcare trust dedicated to crisis care and community support.
- Benefits: Flexible working, training opportunities, and a chance to make a difference in healthcare.
- Why this job: Be part of a vital team that supports patients in crisis and enhances their care experience.
- Qualifications: RSA Stage 3 or equivalent and relevant admin experience required.
- Other info: Great opportunity for career growth within the NHS.
The predicted salary is between 30000 - 42000 £ per year.
Overview: Team Administrator – Crisis Care Centre, Harplands Hospital. Closing date: 05 February 2026. This vacancy is only open at this stage to internal employees of the organisations within the Staffordshire and Stoke-on-Trent Integrated Care System.
Are you an experienced Team Administrator? If you are seeking a challenge, join us in the Crisis Care Centre at the Harplands Hospital. The successful candidate will primarily support the Crisis Care Centre and will have excellent communication skills, recent secretarial/administration experience, and be well organized. Applicants should be qualified and proficient at minute taking.
Main duties of the job:
- Provide a comprehensive administrative support service to the assigned Team, cross-covering for peers in other Teams as required and be willing to be flexible.
- Maintain experience of electronic/manual filing systems and use of office equipment.
- Demonstrate excellent prioritisation, written and verbal communication skills, and strong teamwork.
- Provide and receive routine information, possibly requiring tact or persuasive skills, and handle routine/complex or sensitive information as appropriate.
- Handle telephone queries and direct as appropriate, and assist patients/clients/relatives during incidental contacts such as phone calls.
- Make decisions when necessary, for example prioritising work and resolving conflicting diary appointments and schedules.
- Carry out data entry, text processing or storage of data, using paper or computer-based systems.
- Plan and organise straightforward tasks, activities or programmes.
- Maintain auditable stock control and/or security of stock, with emphasis on cash handling and stationery, and manage resources such as clinical/medical stock or equipment.
- Provide advice or demonstrate activities/routines to new or less experienced colleagues; undertake surveys or audits as necessary to own work.
Person Specification:
- Qualifications: RSA stage 3 or equivalent
- Experience: Relevant experience in an administration role, Experience of minute taking
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Team Administrator in Stoke-on-Trent employer: North Staffordshire Combined Healthcare Trust
Contact Detail:
North Staffordshire Combined Healthcare Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your colleagues and connections within the NHS or related organisations. A friendly chat can lead to insider info about job openings that aren't advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions. We all know that being well-prepared can make a huge difference. Role-play with a friend or use online resources to get comfortable with your answers.
✨Tip Number 3
Show off your skills! Bring examples of your previous work, especially if it relates to minute taking or administrative tasks. This will help you stand out and demonstrate your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Team Administrator in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the Team Administrator role. We want to see how your background fits with what we’re looking for, so don’t hold back on showcasing your secretarial and administration expertise!
Show Off Your Minute Taking Skills: Since minute taking is a key part of this role, be sure to mention any specific experiences you have in this area. We love seeing examples of how you've effectively captured important discussions and decisions in previous roles.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that are easy to read and get straight to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at North Staffordshire Combined Healthcare Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Team Administrator in a Crisis Care Centre. Familiarise yourself with the job description and think about how your previous experience aligns with the tasks mentioned, like minute taking and managing schedules.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples that showcase your verbal and written skills. Think about times when you had to handle sensitive information or liaise with different teams, and be ready to discuss these scenarios during the interview.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you prioritise tasks and manage your time effectively. You might even want to bring a sample of your organisational tools or methods to show how you keep everything on track, especially when dealing with conflicting schedules.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Consider asking about the team dynamics, training opportunities, or how success is measured in the position. It’s a great way to demonstrate your enthusiasm!
