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For Companies At a Glance
- Tasks: Join our team to install and service cutting-edge safety and security systems.
- Company: North transforms networks and places with innovative technology solutions.
- Benefits: Enjoy competitive salary, excellent benefits, and opportunities for career growth.
- Why this job: Be part of a pioneering team that values creativity and customer connection.
- Qualifications: Technical expertise, good people skills, and relevant certifications are essential.
- Other info: We celebrate diversity and foster an inclusive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice.
Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.
The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers, and know how to connect. At North, we know and value the power of connecting people, skills, and technologies in new and exciting ways.
Responsibilities
Description of Role
Our Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.
This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.
Key Responsibilities
- Install, commission, and service our wide range of field equipment including Fire and Intruder Alarm systems, CCTV, Access Control, Audio Visual, Public Address & Voice Alarm systems.
- Retrofit upgrades/extensions to existing systems as part of remedial works packages.
- Provide high levels of customer service.
- Understand site plans to allow installations based on site survey documentation.
- Conduct reactive call outs to site, aiming to provide a first-time fix.
- Provide on-site technical support and solutions to customers during both reactive and planned visits.
- Complete documentation in line with company standards.
- Work within strict H&S guidelines.
- Participate as part of a 24/7 on-call rota.
- Advise customers on the latest products and services to improve efficiency.
Qualifications
Skills :
- Good people management skills.
- Technical expertise in predominant skillset area.
- Competent admin skills with sound working knowledge of internal business systems.
- Sound commercial awareness, knowledge of design and pricing of systems and upgrades.
- Service-oriented but can interchange on install-related tasks when required.
- Good verbal communicator.
- Excellent team player and relationship builder.
- Previous employment within a BAFE/ SSAIB/ NSI accredited company.
- Valid CSCS/ECS Card.
- IPAF/ PASMA/ Asbestos Awareness certification.
- Recent/current electrical qualifications.
- Knowledge of industry standard manufacturers preferred (Bosch, Dahua, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone).
- Preference given to candidates with proven Gallagher Access Control skills and knowledge.
Behaviours :
- Can-do attitude and will to succeed.
- Empathetic and supportive.
- Best practice delivery focused.
North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of the package on offer will be discussed at the application stage. North is an equal opportunity employer; we celebrate diversity and are committed to creating an inclusive environment for all employees.
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Safety & Security Maintenance Engineer employer: North SP Group Limited
Contact Detail:
North SP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety & Security Maintenance Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Fire and Intruder Alarm systems, CCTV, and Access Control. Having hands-on experience or knowledge about these systems will give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills and experiences. Since this role emphasizes high levels of customer service, be prepared to discuss how you've successfully managed client relationships in previous positions.
✨Tip Number 3
Showcase your ability to work within strict health and safety guidelines. Be ready to provide examples of how you've prioritized safety in past roles, as this is crucial for the Safety & Security Maintenance Engineer position.
✨Tip Number 4
Demonstrate your teamwork and relationship-building skills. Prepare to share instances where you've collaborated effectively with colleagues or clients, as being a good team player is essential for success in this role.
We think you need these skills to ace Safety & Security Maintenance Engineer
Some tips for your application 🫡
Understand the Company: Take some time to research North and their work in safety and security solutions. Familiarize yourself with their values, mission, and the specific technologies they use. This will help you tailor your application to align with their goals.
Highlight Relevant Experience: In your CV and cover letter, emphasize your technical expertise and previous experience in safety and security systems. Mention any relevant certifications, such as CSCS/ECS Card or IPAF/PASMA, and how they relate to the role.
Showcase Customer Service Skills: Since the role requires a strong customer service orientation, provide examples of how you've successfully interacted with clients in the past. Highlight your ability to understand customer needs and deliver effective solutions.
Tailor Your Application: Customize your cover letter to reflect your understanding of the role's responsibilities and how your skills match them. Use specific language from the job description to demonstrate that you are a good fit for the position.
How to prepare for a job interview at North SP Group Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your technical skills in detail, especially regarding fire and intruder alarm systems, CCTV, and access control. Highlight any relevant certifications and experiences that demonstrate your competence in these areas.
✨Emphasize Customer Service Orientation
Since the role requires high levels of customer service, share examples from your past experiences where you successfully addressed customer needs or resolved issues. This will show that you understand the importance of client satisfaction.
✨Demonstrate Team Collaboration Skills
North values teamwork, so be ready to talk about how you've worked effectively within a team. Discuss specific instances where you contributed to a project or supported colleagues, showcasing your ability to build relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in reactive situations. Think of scenarios where you had to provide on-site technical support or conduct a first-time fix, and be ready to explain your thought process.
