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- Tasks: Support patients and coordinate care across various services to enhance their health journey.
- Company: Join a friendly team at North & South Gloucester Primary Care Network.
- Benefits: Gain valuable experience in healthcare with opportunities for career progression.
- Other info: Own transport required for home visits; dynamic environment with a focus on community health.
- Why this job: Make a real difference in people's lives by providing compassionate support.
- Qualifications: Good communication skills, organisational abilities, and a passion for patient care.
The predicted salary is between 30000 - 40000 £ per year.
North & South Gloucester Primary Care Network is looking for a Care Coordinator to join our supportive and friendly Living Well Team, working alongside Frailty Nurses, Social Prescribing Link Workers and our Care Coordination team. This is a rewarding, patient-centered role for someone who enjoys working with people, bringing services together and helping patients feel listened to, supported and confident in their care. The role will be primarily based at The Alney Practice, either at the Cheltenham Road site or the Highnam branch surgery. Occasionally, you may be required to work at other PCN sites – Brockworth Surgery, Churchdown Surgery, Hucclecote Surgery or Longlevens Surgery.
As a Care Coordinator you’ll work closely with patients, including home visiting, as well as carers and professionals, to ensure people receive the right support at the right time. You’ll be a key point of contact for individuals with more complex needs, particularly older or frail patients and those living with long-term health conditions. You’ll help patients navigate health, social care and community services, understand their options, and feel supported to make the decisions that matter to them. Career progression to Advanced Care Coordinator is available following a qualifying period, with subsequent salary uplift. This role is not eligible for UK visa sponsorship.
Key Responsibilities- Building trusting, person-centred relationships with patients and carers.
- Coordinating care across GP practices, community services and social care.
- Supporting patients before and after appointments, helping them prepare and understand the next steps.
- Creating clear, personalised care plans that reflect individual goals and priorities.
- Attending and supporting MDT meetings and ensuring agreed actions are followed through.
- Acting as a consistent point of contact for patients, families and professionals.
- Working closely with the wider PCN Living Well Team to help people remain well and independent.
- Using information and data responsibly to support service improvement and patient experience.
What matters most is that you care about people and enjoy helping them.
Requirements / Qualities- Enjoy working directly with patients and carers.
- Are a good listener who communicates clearly and kindly.
- Can manage a varied workload while staying organised and calm.
- Feel confident working independently but value being part of a team.
- Are comfortable using IT systems and learning new ones.
- Care deeply about dignity, inclusion and high-quality patient care.
Visiting patients at home is a part of this role, so own transport is essential.
North & South Gloucester (NSG) Primary Care Network (PCN) consists of five surgeries located around Gloucester – The Alney Practice, Brockworth Surgery, Churchdown Surgery, Hucclecote Surgery and Longlevens Surgery. We are a growing PCN with over 58,000 patients and a PCN staff of over 40. We are passionate about developing and delivering excellent quality local services to meet the needs of our communities. We work closely together with a wide range of local providers, including acute trusts, social care, the voluntary and community sector, and patient participation groups to offer proactive, personalised, preventative, and coordinated health and social care to our local population.
PCN Care Coordinator in Gloucester employer: North & South Gloucester Primary Care Network
Contact Detail:
North & South Gloucester Primary Care Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PCN Care Coordinator in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to PCNs. Attend local events or join online forums where you can chat with professionals and learn about opportunities that might not be advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've helped someone navigate their care or supported a patient through a tough time. We want to hear your stories!
✨Tip Number 3
Show your passion for patient care! When you get the chance to meet potential employers, let them know why you care about helping patients and how you can contribute to their team. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to provide excellent care.
We think you need these skills to ace PCN Care Coordinator in Gloucester
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let your passion for helping patients shine through. Share specific examples of how you've made a difference in someone's care or how you’ve supported individuals in the past. We want to see that you genuinely care about people!
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and qualities mentioned in the job description. Highlight your experience with coordinating care and working with diverse teams. This shows us that you understand what we’re looking for and that you’re a great fit for our Living Well Team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure your skills and experiences are presented in a way that’s simple for us to follow.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values before you hit send!
How to prepare for a job interview at North & South Gloucester Primary Care Network
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with patient-centred care principles and how to build trusting relationships with patients and carers. This will help you demonstrate your passion for the role.
✨Showcase Your Communication Skills
As a Care Coordinator, clear and kind communication is key. Prepare examples of how you've effectively communicated with patients or team members in the past. Think about times when you’ve had to listen carefully to someone’s needs and how you responded.
✨Demonstrate Organisational Skills
This role involves managing a varied workload, so be ready to discuss how you stay organised and calm under pressure. Share specific strategies or tools you use to keep track of tasks and ensure that nothing falls through the cracks.
✨Emphasise Teamwork and Independence
While you'll be working independently, being part of a team is crucial. Prepare to talk about your experiences working collaboratively with others, as well as instances where you took initiative on your own. Highlight your ability to balance both aspects effectively.