At a Glance
- Tasks: Support daily operations in a busy online footwear company, from customer service to marketing.
- Company: Join a leading distributor and retailer of high-quality footwear.
- Benefits: Gain hands-on experience with potential for permanent roles and career growth.
- Other info: Enjoy a friendly work environment with training opportunities and a positive team culture.
- Why this job: Kickstart your career in e-commerce and business administration while working with a dynamic team.
- Qualifications: GCSEs in English and Maths required; strong communication and organisational skills preferred.
The predicted salary is between 28500 - 28500 £ per year.
Introduction
Daily involvement with the general day‑to‑day support of an online footwear company. This role will include involvement with marketing, financial controls and customer service.
About the Employer
Distributor and retailer of high quality footwear.
What You’ll Do
This role provides hands‑on day‑to‑day support across a busy online footwear company.
Duties will include helping with website administration, processing customer enquiries, supporting marketing activity, assisting with stock and order updates, maintaining accurate records, and helping with basic financial controls.
The successful candidate will work closely with the team to keep daily operations running smoothly and deliver a professional service to customers.
- Managing day‑to‑day customer service and ensuring a high standard of customer satisfaction.
- Handling invoicing and financial processes using Xero.
- Maintaining and updating online platforms, including Shopify and Mailchimp.
- Communicating with manufacturing partners and factories to design footwear and manage orders.
- Liaising with the warehouse to ensure smooth logistics and fulfilment.
- Supporting overall business operations and identifying ways to improve efficiency.
- Training Outcome
On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent administrative or customer service role within the business.
The apprentice will gain valuable experience across e‑commerce, marketing, customer service, stock administration and basic financial processes, providing a strong foundation for further development within the company or a wider business administration career.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
- Confident telephone manner
- Willing to learn
- Friendly, polite, professional
- Reliable & Punctual
- Positive attitude
Qualifications
- Essential - GCSE - English - 9-4 (A*-C)
- Essential - GCSE - Mathematics - 9-4 (A*-C)
- Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
- Working Arrangements
- Working Week: Monday – Friday 8:30am – 5pm, with an hour for lunch.
- Expected Duration: 1 Year 9 Months
- Training Provider: INTEC BUSINESS COLLEGES LIMITED
- #J-18808-Ljbffr
Administrative Assistant Apprentice employer: NORTH SOMERSET FOOTWEAR LTD
As an Administrative Assistant Apprentice at our dynamic online footwear company, you'll be part of a vibrant team dedicated to delivering exceptional customer service and operational excellence. We pride ourselves on fostering a supportive work culture that encourages personal growth and development, offering you the chance to gain hands-on experience in e-commerce, marketing, and financial processes. With a commitment to employee advancement, successful apprentices may transition into permanent roles, making this an ideal opportunity for those seeking a meaningful career path in a thriving industry.
Contact Details:
NORTH SOMERSET FOOTWEAR LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant Apprentice
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Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
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Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check NORTH SOMERSET FOOTWEAR LTD’s own careers page too!
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We think you need these skills to ace Administrative Assistant Apprentice
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at NORTH SOMERSET FOOTWEAR LTD. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at NORTH SOMERSET FOOTWEAR LTD
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
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✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at NORTH SOMERSET FOOTWEAR LTD.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
