We are seeking a dedicated and experienced Victim Liaison Officer to join our North Somerset Youth Justice Team. The YJS are responsible are local multi-agency teams that work with children aged 10–17 to prevent offending and reoffending. They support young people and their families by addressing underlying difficulties and providing guidance at police stations and courts.
In this role, you will;
Support victims of youth crime by providing information on offender sentences and helping them navigate the justice system. Liaise with victims and families
Deliver high-quality services
Promote victim awareness within the Youth Justice Service.
Key Responsibilities:
Youth Justice Victim Liaison Officers support victims by facilitating restorative justice, relaying court outcomes, and providing updates on case decisions. They liaise with criminal justice agencies to ensure victims are listened to and involved in the process.
Victim Support and Communication
Relaying Outcomes: The court outcome is relayed to the victim by the Victim Liaison Officer, who can provide support at any point in the process.
Providing Updates: Responsibilities include answering queries, providing updates, and explaining case decisions over the phone, as well as drafting letters to victims.
Ensuring Involvement: Officers work directly with victims to ensure they are listened to and involved in the youth justice process.
Restorative Justice Facilitation
Facilitating Restorative Justice: The role plays a critical part in supporting the team to facilitate restorative justice with victims of crime and young people.
Discussion Opportunities: The Youth Justice Service ensures victims have an opportunity to discuss how their lives have been affected by current youth crime.
Inter-Agency Liaison
Agency Collaboration: Officers liaise with, provide, and analyse information for criminal justice agencies and other partner agencies.
Advising Partners: They give advice to ensure that the needs of victims are met within the broader justice framework.
Victim Support and Communication
Relaying Outcomes: The court outcome is relayed to the victim by the Victim Liaison Officer, who can provide support at any point in the process.
Providing Updates: Responsibilities include answering queries, providing updates, and explaining case decisions over the phone, as well as drafting letters to victims.
Ensuring Involvement: Officers work directly with victims to ensure they are listened to and involved in the youth justice process.
Restorative Justice Facilitation
Facilitating Restorative Justice: The role plays a critical part in supporting the team to facilitate restorative justice with victims of crime and young people.
Discussion Opportunities: The Youth Justice Service ensures victims have an opportunity to discuss how their lives have been affected by current youth crime.
Inter-Agency Liaison
Agency Collaboration: Officers liaise with, provide, and analyse information for criminal justice agencies and other partner agencies.
Advising Partners: They give advice to ensure that the needs of victims are met within the broader justice framework.
Contact Information
For further information about the role, please contact Nicky Herron, Team Manager, at nicky.herron@n-somerset.gov.uk or 07392 137982.
Victim Liaison Officer
Company: North Somerset Council Salary: £33,119 to £35,570 a year, pro rata Hours: Part-time Location: Weston-super-Mare, BS23 1UJ Working pattern: Hybrid - 3 days remote Job type: Permanent Posting date: 11 Nov 2026 Closing date: 30 Nov 2026
Summary
We are seeking a dedicated and experienced Victim Liaison Officer to join our North Somerset Youth Justice Team. The YJS are responsible are local multi-agency teams that work with children aged 10–17 to prevent offending and reoffending. They support young people and their families by addressing underlying difficulties and providing guidance at police stations and courts.
In this role, you will;
Support victims of youth crime by providing information on offender sentences and helping them navigate the justice system. Liaise with victims and families
Deliver high-quality services
Promote victim awareness within the Youth Justice Service.
Key Responsibilities:
Youth Justice Victim Liaison Officers support victims by facilitating restorative justice, relaying court outcomes, and providing updates on case decisions. They liaise with criminal justice agencies to ensure victims are listened to and involved in the process.
Victim Support and Communication
Relaying Outcomes: The court outcome is relayed to the victim by the Victim Liaison Officer, who can provide support at any point in the process.
Providing Updates: Responsibilities include answering queries, providing updates, and explaining case decisions over the phone, as well as drafting letters to victims.
Ensuring Involvement: Officers work directly with victims to ensure they are listened to and involved in the youth justice process.
Restorative Justice Facilitation
Facilitating Restorative Justice: The role plays a critical part in supporting the team to facilitate restorative justice with victims of crime and young people.
Discussion Opportunities: The Youth Justice Service ensures victims have an opportunity to discuss how their lives have been affected by current youth crime.
Agency Collaboration: Officers liaise with, provide, and analyse information for criminal justice agencies and other partner agencies.
Advising Partners: They give advice to ensure that the needs of victims are met within the broader justice framework.
Victim Support and Communication
Relaying Outcomes: The court outcome is relayed to the victim by the Victim Liaison Officer, who can provide support at any point in the process.
Providing Updates: Responsibilities include answering queries, providing updates, and explaining case decisions over the phone, as well as drafting letters to victims.
Ensuring Involvement: Officers work directly with victims to ensure they are listened to and involved in the youth justice process.
Restorative Justice Facilitation
Facilitating Restorative Justice: The role plays a critical part in supporting the team to facilitate restorative justice with victims of crime and young people.
Discussion Opportunities: The Youth Justice Service ensures victims have an opportunity to discuss how their lives have been affected by current youth crime.
Inter-Agency Liaison
Agency Collaboration: Officers liaise with, provide, and analyse information for criminal justice agencies and other partner agencies.
Advising Partners: They give advice to ensure that the needs of victims are met within the broader justice framework.
Contact Information
For further information about the role, please contact Nicky Herron, Team Manager, at nicky.herron@n-somerset.gov.uk or 07392 137982.
Essential requirements
We are looking for an individual who is passionate about , and who possesses the following skills and experience:Essential Criteria:Experience working within the Criminal Justice SystemSubstantial relevant experience of working with vulnerable children with complex needs.The ability to manage and organise your own work and that of colleagues to meet agreed deadlines.Skills to engage with victims, carry out assessments and refer vulnerable victims to other services.Knowledge and understanding of safeguarding protocols and the impact of crime, anti-social behaviour on children and their families/carers.You are a reflective practitioner, confident working across agencies and as part of a team and have an innovative and enthusiastic approach.Desirable Criteria:Previous experience of managing your own case load.
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
Related jobs
Youth Justice Case Manager/Social Worker
£36,581 to £43,149 per year
North Somerset Council
Weston-super-Mare, North Somerset
Hybrid Permanent Full time
24108 - Electronic Monitoring Partnership and Stakeholder Engagement Strategic Lead - South West
£51,203 to £56,111 per year
Ministry of Justice
On-site Permanent Full time
24119 - Operational Support Officer
from £25,582 per year
Ministry of Justice
Weston-super-Mare
On-site Permanent Full time Browse more jobs
Victim Liaison Officer in Weston-super-Mare employer: North Somerset Council
North Somerset Council is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that prioritises the voices of children, young people, and families. With a strong commitment to employee development and growth opportunities, staff are empowered to make a meaningful impact in safeguarding practices while enjoying the benefits of a supportive community in a vibrant location. Join us to be part of a team that values your contributions and champions positive change.
