At a Glance
- Tasks: Facilitate communication for hospital discharges and support care provision in a dynamic team.
- Company: Join North Somerset Council, dedicated to creating a fair and inclusive community.
- Benefits: Enjoy flexible working, competitive salary, and opportunities for professional development.
- Other info: Home-based role with occasional office days and a focus on wellbeing.
- Why this job: Make a real impact on people's lives while working in a supportive environment.
- Qualifications: Strong communication skills and ability to work independently in a fast-paced setting.
The predicted salary is between 30000 - 40000 £ per year.
About Us
North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.
The Role
We have a vacancy in the Hospital Discharge and Assessment Team (HDAT) within North Somerset Council, Adult Social Services for a part-time Communications Facilitator, 22 hours per week. HDAT provides adult social care support - in line with the Care Act 2014 and the Mental Capacity Act 2005 - to residents of North Somerset who have ongoing social care needs and are:
- about to leave hospital after an in-patient stay and are ‘medically optimised’
- about to leave Discharge to Assess service following a recent hospital discharge and are deemed ‘rehab complete’
- leaving reablement service following a recent hospital and D2A discharge and are at their maximum level of function
The team consists of Senior Social Workers, Social Workers, Adult Care Support Workers and a Comms Facilitator. Staff undertake Care Act assessments, mental capacity and best interest assessments, identify eligible needs and produce care and support plans to ensure a person’s needs are met effectively. Staff ensure people’s rights are maintained whilst working positively with family members and carers, together with other professionals involved with the person, for the best outcomes. Staff work proactively in a strengths-based way to ensure people are also able to draw on their own abilities and support networks for a quality of life.
The role of the communications facilitator is critical in ensuring all those involved in the progression of hospital and service discharges, assessments, care and support provision are kept up to date and fully informed with the status of cases to be supported by and being supported by HDAT. The work is focussed on timely interventions to enable people to return home with the right support as soon as is possible. Effective and accurate communication is vital in this team where demand is high, and pace of work is critical.
You would be expected to be an organised worker, with the ability to act on your own initiative as well as a good communicator over the telephone, email and via electronic platforms, in multi-disciplinary meetings on Microsoft Teams. You would be expected to keep accurate records and computer skills are essential in Word, Excel, Outlook and have the ability to learn to use in-house ICT systems. The work is of a confidential nature and some information may be sensitive and distressing.
The role is home-based, with occasional days working at Weston-super-Mare Town Hall. Please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently this can be negotiated.
This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
What We Offer
At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:
- Competitive salary and benefits
- Flexible working arrangements
- Local Government Pension
- Opportunities for professional development
- Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
- Opportunity to purchase up to an additional 10 days annual leave each year
- Dedicated in house Wellbeing Team
- Salary sacrifice Cycle to Work and Electric Vehicle schemes
Further details of our excellent rewards package can be found in our Benefits booklet.
How to Apply
If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.
Contact Information
For further information about the role, please contact Paul Obrey, HDAT Team Manager, at paul.obrey@n-somerset.gov.uk or 07385 373 117.
Important Information
As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date TBC.
Equal Opportunities
At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.
We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.
Communications Facilitator in Weston-super-Mare employer: North Somerset Council
North Somerset Council is an exceptional employer dedicated to fostering a supportive and inclusive work environment, particularly for those in the vital role of Communications Facilitator within the Hospital Discharge and Assessment Team. With flexible working arrangements, competitive salaries, and a strong commitment to professional development, employees are empowered to make a meaningful impact in the community while enjoying a healthy work-life balance. The council's focus on employee wellbeing and diverse staff groups further enhances its appeal as a workplace where everyone can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Facilitator in Weston-super-Mare
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to North Somerset Council. A friendly chat can open doors and give you insights that might just land you the job.
✨Tip Number 2
Prepare for the interview by practising common questions related to communication and teamwork. We all know how important these skills are for a Communications Facilitator, so show them you’ve got what it takes!
✨Tip Number 3
Don’t forget to showcase your tech skills! Since the role involves using various platforms, be ready to discuss your experience with Microsoft Teams and other tools during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the North Somerset Council team and making a positive impact.
We think you need these skills to ace Communications Facilitator in Weston-super-Mare
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a positive impact in our community and how your values align with ours.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences match the essential criteria listed in the job description. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, especially in a role that requires effective communication. Avoid jargon and make sure your key points stand out!
Apply Through Our Website:Don't forget to submit your application through our website! It's the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super simple to do!
How to prepare for a job interview at North Somerset Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the role of a Communications Facilitator within the Hospital Discharge and Assessment Team. Familiarise yourself with the Care Act 2014 and the Mental Capacity Act 2005, as these are crucial to the job. This knowledge will help you demonstrate your commitment and readiness to contribute positively to the team.
✨Showcase Your Communication Skills
As a Communications Facilitator, effective communication is key. Prepare examples of how you've successfully communicated in previous roles, especially in high-pressure situations. Be ready to discuss your experience with various communication platforms, including Microsoft Teams, and how you keep stakeholders informed and engaged.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Think of specific instances where you've managed multiple tasks or projects simultaneously. Highlight your methods for staying organised, such as using digital tools or prioritising tasks, to show that you can handle the fast-paced environment of HDAT.
✨Emphasise Your Teamwork Experience
Collaboration is essential in this role, so be prepared to discuss your experience working in multi-disciplinary teams. Share examples of how you've worked with social workers, healthcare professionals, or other stakeholders to achieve positive outcomes. This will illustrate your ability to work effectively within a team setting.
