Civil Enforcement Officers in Weston-super-Mare

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

We are seeking a dedicated and professional Civil Enforcement Officer (CEO) to join our Parking Services team. In this role, you will contribute to the effective management of parking across North Somerset, ensuring parking regulations are applied in a fair and consistent manner. Your key responsibilities will include patrolling Council car parks and on-street parking areas, issuing Penalty Charge Notices where appropriate, and providing advice and assistance to members of the public. You will also be required to enforce Public Space Protection Order (PSPO) offences, such as littering, dog fouling, and smoking within children’s play areas. This is a frontline, public-facing role in which you will act as an ambassador for the Council. You will be expected to maintain a high standard of professionalism and customer service at all times, particularly when dealing with members of the public in potentially challenging or confrontational situations. The post operates on a rotational shift pattern of four days on and two days off, which will include evenings, weekends, and bank holidays to ensure effective coverage across the district.

Key Responsibilities:

• Checking vehicles within car parks and on-street enforcement areas to ensure they comply with the parking orders and legislation.
• Issuing parking enforcement notices and collecting evidence.
• Collecting evidence of PSPO offence.
• Maintenance and checking of Pay and Display machines.
• Health and Safety checks to car parks.
• Assisting with local events as required.
• Checking Blue Badges.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Mobile/Field Worker Type which means you can expect to work in the following way: 0-1 day in the office. Includes field workers who primarily work remotely. Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We Offer:

• Competitive salary and benefits.
• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

Further details of our excellent rewards package can be found in our Benefits booklet.

How To Apply

If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact Adrian, Civil Enforcement Supervisor on 07392 138018.

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: To be confirmed. Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.