At a Glance
- Tasks: Deliver hot meals and conduct welfare checks for residents in need.
- Company: North Somerset Council is dedicated to creating a fair and inclusive community.
- Benefits: Enjoy flexible hours, a supportive team, and the chance to make a real difference.
- Why this job: Be a vital part of the community, providing companionship and care to those who need it most.
- Qualifications: Must have a valid driving license (minimum Category B) and a passion for helping others.
- Other info: Work 363 days a year, with shifts including weekends and Bank Holidays.
The predicted salary is between 24000 - 36000 £ per year.
About Us
North Somerset Council is committed to providing high-quality services to our community. We aim to create a fair, green, and inclusive environment for all residents. Join us and contribute positively to our community.
The Role
Community Meals is a hot meals service offered by North Somerset Council for residents who have difficulty preparing and cooking hot meals. We are seeking a flexible driver who shares our passion for service. Community Meals drivers are more than just delivery persons; they often serve as the only contact our clients have during their day. Your duties include completing welfare checks, such as ensuring warmth during winter or sufficient drinks in warmer weather, and reporting concerns to the Business Support Team. The service operates 363 days a year, including weekends and Bank Holidays, except Christmas Day and New Year\’s Day. We have two kitchens: Castlewood Kitchen in Clevedon and Weston Kitchen in Worle. When using a Council vehicle, you will perform safety checks and report incidents as per North Somerset policies.
Key Responsibilities:
- Recognize and acknowledge daily work instructions, and prepare for operational deployment.
- Deliver community meals efficiently according to the journey plan, timetable, or delivery manifest, maintaining a person-focused approach.
- Conduct client welfare checks during each visit, report incidents, and communicate variances following council policies.
- When using a Council vehicle, position, collect, and return vehicles from designated locations.
- Maintain a valid driving license (minimum Category B) and submit it for routine review.
This position is exempt under the Rehabilitation of Offenders Act (Exceptions) Order 1975 and requires an enhanced Disclosure and Barring Service check.
Required: Valid driving license
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Community Meals Delivery Officers employer: North Somerset Council
Contact Detail:
North Somerset Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Meals Delivery Officers
✨Tip Number 1
Familiarise yourself with North Somerset Council's values and mission. Understanding their commitment to creating a fair, green, and inclusive environment will help you align your passion for service with their goals during any discussions or interviews.
✨Tip Number 2
Highlight your experience in customer service or community engagement. Since Community Meals drivers often serve as the only contact for clients, showcasing your ability to connect with people and provide support will make you stand out.
✨Tip Number 3
Be prepared to discuss your flexibility and reliability. The role requires working on weekends and Bank Holidays, so demonstrating your willingness to adapt to varying schedules will be crucial in your conversations with us.
✨Tip Number 4
Showcase your knowledge of safety protocols and vehicle maintenance. Since you'll be using a Council vehicle, being able to talk about your experience with safety checks and reporting incidents will reassure us of your capability to handle the responsibilities of the role.
We think you need these skills to ace Community Meals Delivery Officers
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Community Meals Delivery Officer position. Highlight your relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your driving experience, customer service skills, and any previous roles that involved welfare checks or community engagement. Use specific examples to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community service and your understanding of the importance of the role. Mention how you can contribute positively to the lives of clients and the community.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at North Somerset Council
✨Show Your Passion for Service
Make sure to express your enthusiasm for helping others during the interview. North Somerset Council values a person-focused approach, so share any relevant experiences where you've made a positive impact on someone's day.
✨Demonstrate Flexibility and Reliability
Since the role requires working 363 days a year, including weekends and Bank Holidays, highlight your availability and willingness to adapt to different schedules. Mention any past roles where you had to be flexible.
✨Prepare for Welfare Check Scenarios
Be ready to discuss how you would handle welfare checks during your deliveries. Think of examples where you've ensured someone's well-being or reported concerns effectively, as this is a key part of the role.
✨Know the Importance of Safety Checks
Familiarise yourself with vehicle safety checks and the importance of reporting incidents. You might be asked about your experience with vehicle maintenance or safety protocols, so be prepared to discuss this.