At a Glance
- Tasks: Support hospital discharges and ensure effective communication within the team.
- Company: Join North Somerset Council, dedicated to community service and inclusivity.
- Benefits: Flexible working, competitive salary, local government pension, and professional development opportunities.
- Other info: Home-based role with occasional office days and a focus on wellbeing.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
About Us
North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.
The Role
We have a vacancy in the Hospital Discharge and Assessment Team (HDAT) within North Somerset Council, Adult Social Services for a part-time Communications Facilitator, 22 hours per week. HDAT provides adult social care support - in line with the Care Act 2014 and the Mental Capacity Act 2005 - to residents of North Somerset who have ongoing social care needs and are:
- about to leave hospital after an in-patient stay and are ‘medically optimised’,
- about to leave Discharge to Assess service following a recent hospital discharge and are deemed ‘rehab complete’,
- leaving reablement service following a recent hospital and D2A discharge and are at their maximum level of function.
The team consists of Senior Social Workers, Social Workers, Adult Care Support Workers and a Comms Facilitator. Staff undertake Care Act assessments, mental capacity and best interest assessments, identify eligible needs and produce care and support plans to ensure a person’s needs are met effectively. Staff ensure people’s rights are maintained whilst working positively with family members and carers, together with other professionals involved with the person, for the best outcomes. Staff work proactively in a strengths-based way to ensure people are also able to draw on their own abilities and support networks for a quality of life.
The role of the communications facilitator is critical in ensuring all those involved in the progression of hospital and service discharges, assessments, care and support provision are kept up to date and fully informed with the status of cases to be supported by and being supported by HDAT. The work is focussed on timely interventions to enable people to return home with the right support as soon as is possible. Effective and accurate communication is vital in this team where demand is high, and pace of work is critical.
You would be expected to be an organised worker, with the ability to act on your own initiative as well as a good communicator over the telephone, email and via electronic platforms, in multi-disciplinary meetings on Microsoft Teams. You would be expected to keep accurate records and computer skills are essential in Word, Excel, Outlook and have the ability to learn to use in-house ICT systems. The work is of a confidential nature and some information may be sensitive and distressing.
The role is home-based, with occasional days working at Weston-super-Mare Town Hall. Please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently this can be negotiated.
This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
What We Offer
At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:
- Competitive salary and benefits
- Flexible working arrangements
- Local Government Pension
- Opportunities for professional development
- Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
- Opportunity to purchase up to an additional 10 days annual leave each year
- Dedicated in house Wellbeing Team
- Salary sacrifice Cycle to Work and Electric Vehicle schemes
Further details of our excellent rewards package can be found in our Benefits booklet.
How to Apply
If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.
Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.
Contact Information
For further information about the role, please contact Paul Obrey, HDAT Team Manager.
Important Information
As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.
Equal Opportunities
At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.
Communications Facilitator employer: North Somerset Council
North Somerset Council is an exceptional employer that prioritises a supportive and inclusive work environment, offering flexible working arrangements and a competitive salary. Employees benefit from opportunities for professional development, access to dedicated wellbeing resources, and the chance to engage with diverse staff groups, all while making a meaningful impact in the community of North Somerset.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Facilitator
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research North Somerset Council and the HDAT team thoroughly. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in making a positive impact.
✨Tip Number 3
Practice your communication skills! Since the role is all about effective communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at North Somerset Council.
We think you need these skills to ace Communications Facilitator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Communications Facilitator. We want to see how you can contribute to our mission at North Somerset Council!
Showcase Your Communication Skills:Since effective communication is key for this role, don’t forget to demonstrate your abilities in your written application. Use clear and concise language, and maybe even share examples of how you've successfully communicated in past roles.
Highlight Relevant Experience:Be sure to detail any previous experience that relates to adult social care or working in a fast-paced environment. We’re looking for candidates who can hit the ground running, so show us what you’ve got!
Apply Through Our Website:Remember to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at North Somerset Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the role of a Communications Facilitator. Familiarise yourself with the responsibilities outlined in the job description, especially around effective communication and multi-disciplinary teamwork. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Communications Facilitator, strong communication skills are key. Prepare examples from your past experiences where you've effectively communicated complex information to different audiences. Whether it's through email, phone calls, or virtual meetings, be ready to discuss how you ensure clarity and understanding in your communications.
✨Demonstrate Organisational Skills
Being organised is crucial for this role. Think of specific instances where you've successfully managed multiple tasks or projects simultaneously. Highlight your ability to keep accurate records and use technology efficiently, as these skills will be essential in keeping everyone informed and up to date.
✨Emphasise Your Adaptability
The role requires flexibility, especially since it involves working both remotely and occasionally in the office. Be prepared to discuss how you've adapted to changing circumstances in previous roles. This could include adjusting to new technologies or shifting priorities, which will show that you can thrive in a dynamic environment.
