At a Glance
- Tasks: Monitor CCTV cameras and respond to incidents in real time.
- Company: Join North Somerset Council, dedicated to community safety and inclusivity.
- Benefits: Competitive salary, flexible working, and professional development opportunities.
- Other info: Supportive environment with diverse staff groups and wellbeing initiatives.
- Why this job: Make a real difference in keeping your community safe and secure.
- Qualifications: Strong communication skills and ability to work under pressure.
The predicted salary is between 24000 - 36000 £ per year.
Want to play a key role in keeping North Somerset safe? We\'re looking for motivated individuals to join our busy CCTV Control Room team. Operating 24/7, 365 days a year, we monitor more than 200 public space cameras, respond to emergency calls, manage alarm systems, and work closely with partner agencies to protect our communities.
As part of the Safer Communities Team, you\'ll make a real difference in delivering the council\'s commitment to community safety.
Responsibilities
- Operate and monitor CCTV control room activities 24/7.
- Respond to emergency calls and manage alarm systems.
- Collaborate with partner agencies to safeguard communities.
Requirements
- Flexible and able to work shifts, including nights and weekends.
- Confident with IT systems.
- Excellent communicator with strong customer service skills.
- Ability to obtain full NPPV Level 2 police vetting.
- Ability to obtain an SIA CCTV Licence (training will be provided).
- Minimum of 3 GCSEs or equivalent, including English language.
This position is currently based at Weston Town Council Offices, Waterloo Street, Weston-super-Mare.
Work Style
At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. During the induction period, you may need to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.
This role falls into the category of Fixed Worker which means you can expect to work in the following way:
- 5 days in the office.
- The office remains a shared space with a cultural encouragement for clear desk policies.
- Spends most or all of their time in the office, due to the nature of the work, but can be for reasons such as unsuitable home working conditions or a desire for separation of home and work life.
Disability Confident
North Somerset Council is a Disability Confident employer and will generally offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job. For more details, please refer to the Council\'s Disability Confident policy.
What We Offer
- Competitive salary and benefits.
- Flexible working arrangements.
- Local Government Pension.
- Opportunities for professional development.
- Inclusive staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
- Opportunity to purchase up to an additional 10 days annual leave each year.
- Dedicated in‑house Wellbeing Team.
- Salary sacrifice Cycle to Work and Electric Vehicle schemes.
Further details of our excellent rewards package can be found in our Benefits booklet.
North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.
CCTV Operator in Weston-super-Mare employer: North Somerset Council
North Somerset Council is an excellent employer dedicated to fostering a supportive and inclusive work environment, where employees can thrive while making a meaningful impact on community safety. With competitive salaries, flexible working arrangements, and numerous professional development opportunities, staff are encouraged to grow and contribute to a fairer, greener North Somerset. The council's commitment to employee wellbeing, alongside its diverse staff groups, ensures that everyone feels valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator in Weston-super-Mare
✨Tip Number 1
Get to know the company! Research North Somerset Council and their community initiatives. This will help you tailor your responses during interviews and show that you're genuinely interested in making a positive impact.
✨Tip Number 2
Practice your communication skills. As a CCTV Operator, you'll need to be calm and clear under pressure. Try mock interviews with friends or family to get comfortable discussing your experiences and how they relate to the role.
✨Tip Number 3
Be ready for shift work! Since this role involves working nights and weekends, think about how you can manage your time effectively. Show that you're flexible and prepared to adapt to the demands of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Make sure to highlight how you meet the essential criteria and don’t forget to mention any relevant experience you have in similar roles.
We think you need these skills to ace CCTV Operator in Weston-super-Mare
Some tips for your application 🫡
Show Us Your Skills:When filling out your application, make sure to highlight how your skills match the role. We want to see your experience with CCTV systems and any relevant IT skills that can help us keep North Somerset safe.
Stay Calm and Composed:Since this role involves working under pressure, share examples of how you've handled stressful situations in the past. We love to see candidates who can keep their cool when things get hectic!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your answers are easy to understand. This helps us see your potential right away!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference in our community.
How to prepare for a job interview at North Somerset Council
✨Know Your Tech
Familiarise yourself with CCTV systems and alarm management software. Being confident with IT systems will show that you can handle the technical aspects of the role, which is crucial for a CCTV Operator.
✨Stay Calm Under Pressure
Prepare examples of how you've managed stressful situations in the past. This role requires quick decision-making, so demonstrating your ability to remain composed during emergencies will impress the interviewers.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. As a CCTV Operator, you'll need to liaise with partner agencies and respond to incidents, so showcasing your strong communication skills is key.
✨Show Your Commitment to Community Safety
Research North Somerset Council's initiatives and values. Expressing your passion for community safety and how you can contribute to their mission will resonate well with the interviewers.
