North-PB is seeking a Service Delivery Manager to oversee a portfolio of serviced customer accounts across the UK, ensuring contractual service levels and KPIs are met. You will act as the primary client contact, liaising with internal teams including the service desk, NOC and field staff to ensure service excellence.
The role requires strong relationship management, analytical thinking and experience in managed services.
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Senior Service Delivery Manager - Public Sector Security Tech employer: North-PB
As a Safety and Security Engineer in Birmingham, you will join a dedicated team at the forefront of our public sector operations, where your expertise will be valued and nurtured. We pride ourselves on fostering a supportive work culture that prioritises professional development through mentored training and flexible working arrangements, ensuring you have the tools to succeed and grow within the organisation. With a competitive salary and a comprehensive benefits package, including generous holiday entitlement and healthcare programmes, we are committed to providing a rewarding and meaningful career path for our employees.
