At a Glance
- Tasks: Maintain and troubleshoot Video Management Systems to ensure security integrity.
- Company: Join a prestigious tech company in Central London with a dynamic team.
- Benefits: Competitive salary, generous holiday, healthcare, and professional development opportunities.
- Other info: Flexible working arrangements and opportunities for training and growth.
- Why this job: Make a real impact on security systems while developing your technical skills.
- Qualifications: 2+ years in security systems engineering and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a highly skilled Safety & Security Support Engineer (VMS) to join our onsite team at a prestigious client's site based in Central London. In this role, you will be responsible for the maintenance, troubleshooting, and moves, adds, changes on the Video Management System (VMS) and its related integrations and security infrastructure. Your expertise will ensure the integrity, reliability, and optimal performance of critical security systems, safeguarding assets and personnel in a dynamic environment.
Qualifications
- Minimum of 2 years in security systems engineering role
- Background in electrical engineering, IT networking, or related field preferred
Key Responsibilities
- Support, Fault Resolution, and Configuration: Update and remediate VMS cameras and associated hardware. Ensure proper cabling and network connectivity for all devices. Conduct routine inspections and preventive maintenance on VMS systems. Diagnose and resolve technical issues promptly to minimize downtime.
- System Monitoring & Optimization: Monitor system performance and implement upgrades or adjustments as needed. Ensure compliance with security standards and client requirements.
- Documentation & Reporting: Maintain accurate documentation of all asset changes, repairs, and configuration changes. Assist with provision of detailed reports on system health and incident resolutions.
- Client Interaction: Act as onsite support point of contact for internal SOC, IT/Network teams. Provide instruction and guidance on system usage and best practices when required.
Qualifications & Skills
- Technical Expertise: Experience in VMS configuration, maintenance, and troubleshooting. Strong knowledge of IP-based cameras, networking fundamentals, and video management systems.
- Certifications (Preferred): Genetec certification and camera manufacturer-specific training (training opportunities can be provided).
- Soft Skills: Strong problem-solving abilities and attention to detail. Excellent communication and customer service skills. Proactive, “can-do” attitude.
- Other Requirements: Ability to work independently and manage multiple tasks effectively. Flexibility to work shifts and travel to client sites when required.
Education & Experience
- Background as a CCTV Engineer, IP CCTV Engineer, Install Engineer, or Service Engineer
- Minimum of 2 years of experience in security systems engineering.
- Background in electrical engineering, IT networking, or related field preferred.
Benefits
- We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector, including:
- Generous holiday entitlement
- Contributory pension scheme
- Healthcare and wellbeing programmes
- Professional development and training opportunities
- Flexible working arrangements subject to business needs
- Employee assistance programmes
How to Apply
If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form. We can only accept candidates who have the Right To Work in the UK.
Safety & Security Support Engineer employer: North-PB
Join a dynamic and innovative team as a Safety & Security Support Engineer in Central London, where your expertise will play a crucial role in maintaining the integrity of critical security systems. We pride ourselves on fostering a collaborative work culture that values professional growth, offering generous benefits such as a competitive salary, flexible working arrangements, and comprehensive training opportunities to enhance your skills. With a focus on employee wellbeing and a commitment to excellence, we provide an environment where you can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Safety & Security Support Engineer
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars related to safety and security systems. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those involving VMS and security systems. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to VMS and networking. We recommend practising with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Safety & Security Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in security systems engineering, especially with VMS. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Show Off Your Soft Skills:While technical expertise is key, we also value strong communication and problem-solving abilities. Include examples in your application that demonstrate your proactive attitude and customer service skills – it’ll make you stand out!
Be Clear and Concise:When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at North-PB
✨Know Your VMS Inside Out
Make sure you brush up on your knowledge of Video Management Systems. Be prepared to discuss specific experiences you've had with VMS configuration, maintenance, and troubleshooting. Highlight any relevant certifications or training you've completed, especially if they relate to Genetec or specific camera manufacturers.
✨Show Off Your Problem-Solving Skills
During the interview, be ready to share examples of how you've diagnosed and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your strong problem-solving abilities and attention to detail.
✨Communicate Like a Pro
Since this role involves client interaction, practice articulating complex technical concepts in simple terms. Demonstrate your excellent communication and customer service skills by being clear and concise in your responses, and don’t forget to ask insightful questions about the company’s security systems.
✨Prepare for Practical Scenarios
Expect to face practical scenarios or case studies during the interview. Think about how you would handle routine inspections, preventive maintenance, or system performance monitoring. Being able to walk through your thought process will show that you can think on your feet and manage multiple tasks effectively.
