At a Glance
- Tasks: Join our Fire and Security team to service cutting-edge CCTV and Access Control Systems.
- Company: Dynamic public sector organisation in Newcastle Upon Tyne.
- Benefits: Competitive salary, generous holiday, pension scheme, and professional development opportunities.
- Other info: Flexible working arrangements and a focus on employee wellbeing.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Good communication skills, technical expertise, and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Newcastle Upon Tyne
Salary: Competitive
Type: Permanent
Sector: Public Sector
Our Fire and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.
This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.
Responsibilities:
- Servicing on our wide range of Enterprise Level CCTV and Access Control Systems, including Fire Detection and Intruder Alarm Systems.
- Retrofit upgrades/extensions to existing systems as part of remedial works packages.
- Provide high levels of customer service.
- Understanding site plans, to allow installs to take part based on site survey documentation.
- Reactive call outs to site, with an aim to provide a first-time fix.
- Provide on-site technical support and solutions to customers during both reactive and planned visits.
- Complete documentation in line with company standards.
- Work as part of a 24/7 on call rota.
- Advise customers on the latest products and services to improve efficiency.
- Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location.
Qualifications:
For development purposes the following knowledge, skills and experience are required.
Experience:
- Good communication, interpersonal and organisational skills.
- Must be able to work independently and as part of a team.
- Flexible and self-motivated.
- Full UK driving licence.
- DBS clearance (for working in public sector environments).
Skills:
- Technical expertise in predominant skillset area and deep understanding of Electronic Security and Life Safety Systems.
- Enterprise level system experience in CCTV and Access Control.
- Competent admin skills with sound working knowledge of internal business systems.
- Sound commercial awareness, knowledge of design and pricing of systems and upgrades.
- Service oriented but can interchange on Install related tasks when required.
- Good verbal communicator.
- Excellent team player and relationship builder.
- Previous employment within a BAFE/SSAIB/NSI accredited company (desirable).
- Valid CSCS/ECS Card.
- IPAF/PASMA/Asbestos Awareness certification (desirable).
- Knowledge of industry standard manufacturers.
Behaviours:
- Can-do attitude and will to succeed.
- Empathetic and supportive.
- Best practice delivery focused.
Benefits:
- We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector, including:
- Generous holiday entitlement
- Contributory pension scheme
- Healthcare and wellbeing programmes
- Professional development and training opportunities
- Flexible working arrangements subject to business needs
- Employee assistance programmes
How to Apply:
If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form.
We can only accept candidates who have the Right To Work in the UK.
Safety & Security employer: North-PB
North-PB is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With generous holiday entitlement, a contributory pension scheme, and flexible working arrangements, employees are empowered to achieve a healthy work-life balance while contributing to impactful projects in the public sector across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Safety & Security
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their needs, especially in safety and security. Show them you're not just another candidate, but the right fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience with CCTV and access control systems, as well as your customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Safety & Security
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that are most relevant to the Safety & Security role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your technical expertise in CCTV and Access Control Systems!
Show Off Your Customer Service Skills:Since this role is all about providing high levels of customer service, include examples in your application that demonstrate your ability to communicate effectively and support customers. We love seeing candidates who can build strong relationships!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at North-PB
✨Know Your Tech
Make sure you brush up on your knowledge of CCTV, access control systems, and fire detection technologies. Be ready to discuss your experience with these systems and how you've tackled challenges in the past.
✨Show Off Your Customer Service Skills
Since this role emphasises high levels of customer service, prepare examples of how you've successfully interacted with clients. Think about times when you went above and beyond to solve a problem or improve a customer's experience.
✨Understand the Company Culture
Research the company’s values and mission. They’re looking for someone who fits into their team-oriented and supportive environment, so be prepared to discuss how your personal values align with theirs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in reactive situations. Think of specific instances where you provided technical support or resolved issues on-site, and be ready to explain your thought process.
