At a Glance
- Tasks: Join our team to service and upgrade cutting-edge security systems while providing top-notch customer support.
- Company: Dynamic public sector organisation focused on safety and security solutions.
- Benefits: Enjoy generous holidays, a pension scheme, healthcare, and flexible working options.
- Other info: Opportunities for professional growth and a chance to work with industry-leading technologies.
- Why this job: Make a real difference in community safety while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a full UK driving licence required; experience in security systems is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Newcastle Upon Tyne
Salary: Competitive
Type: Permanent
Sector: Public Sector
Our Fire and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.
Responsibilities
- Servicing on our wide range of Enterprise Level CCTV and Access Control Systems, including Fire Detection and Intruder Alarm Systems.
- Retrofit upgrades/extensions to existing systems as part of remedial works packages.
- Provide high levels of customer service.
- Understanding site plans, to allow installs to take part based on site survey documentation.
- Reactive call outs to site, with an aim to provide a first-time fix.
- Provide on-site technical support and solutions to customers during both reactive and planned visits.
- Complete documentation in line with company standards.
- Work as part of a 24/7 on call rota.
- Advise customers on the latest products and services to improve efficiency.
- Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location.
Qualifications
Experience
- Good communication, interpersonal and organisational skills.
- Must be able to work independently and as part of a team.
- Flexible and self-motivated.
- Full UK driving licence.
- DBS clearance (for working in public sector environments).
Skills
- Technical expertise in predominant skillset area and deep understanding of Electronic Security and Life Safety Systems.
- Enterprise level system experience in CCTV and Access Control.
- Competent admin skills with sound working knowledge of internal business systems.
- Sound commercial awareness, knowledge of design and pricing of systems and upgrades.
- Service oriented but can interchange on Install related tasks when required.
- Good verbal communicator.
- Excellent team player and relationship builder.
- Previous employment within a BAFE/ SSAIB/ NSI accredited company (desirable).
- Valid CSCS/ECS Card.
- IPAF/ PASMA/ Asbestos Awareness certification (desirable).
- Knowledge of industry standard manufacturers.
Behaviours
- Can-do attitude and will to succeed.
- Empathetic and supportive.
- Best practice delivery focused.
Benefits
- Generous holiday entitlement
- Contributory pension scheme
- Healthcare and wellbeing programmes
- Professional development and training opportunities
- Flexible working arrangements subject to business needs
- Employee assistance programmes
We can only accept candidates who have the Right To Work in the UK.
Safety & Security in North East employer: North-PB
As a leading employer in the public sector, our company offers a dynamic work environment in Newcastle Upon Tyne, where safety and security engineers thrive on delivering exceptional customer service while honing their technical skills. With a strong focus on professional development, generous holiday entitlement, and flexible working arrangements, we empower our employees to grow and succeed within a supportive team culture that values innovation and best practices.
StudySmarter Expert Advice🤫
We think this is how you could land Safety & Security in North East
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like North-PB and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at North-PB.
We think you need these skills to ace Safety & Security in North East
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at North-PB will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join North-PB specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at North-PB
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with North-PB. It shows you’re proactive about your professional development!
