At a Glance
- Tasks: Lead technical solutions for public services, ensuring projects meet customer needs and deadlines.
- Company: Join a dynamic organisation focused on safety and security technology solutions.
- Benefits: Enjoy competitive pay, generous holidays, healthcare, and flexible working options.
- Other info: Great opportunities for professional growth and development in a collaborative team.
- Why this job: Make a real impact in public service while developing your skills in a supportive environment.
- Qualifications: Diploma level education with experience in network infrastructure and integrated security solutions.
The predicted salary is between 50000 - 65000 £ per year.
The Lead Programme Technical Engineer is responsible for owning and delivering all aspects of technical solution delivery for North Public Services key customers. The Lead Programme Engineer plays a key role in delivering the company’s safety and security technology solutions and services working with North Technical Consultants & Design Authorities to ensure customer objectives are met and exceeded on both projects and service delivery.
Their primary objective is to ensure that projects are completed efficiently, in compliance with the technical specification, within budget, and according to specified deadlines, overseeing all aspects of project engineering works, server and infrastructure mobilisation and maintenance, triage of all service tickets, management of the day-to-day field service engineering to ensure efficient resolution to faults and service requirements, and serve as the main technical point of contact for stakeholders and team members.
This role will report to the Programme Manager and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning.
KEY RESPONSIBILITIES:
- Project Planning & Delivery
- Collaborate with customers and North teams to deliver solutions that address business challenges.
- Define and deliver project scope, objectives, plans, timelines, and deliverables with stakeholders.
- Identify and coordinate required resources, including personnel, equipment, and materials.
- Lead project kick-off activities, ensuring clear communication of objectives, roles, and responsibilities.
- Oversee technical installation, system programming, commissioning, and customer training.
- Service Delivery
- Ensure customer infrastructure is maintained through effective patching, updates, and ongoing support.
- Manage fault triage processes, coordinating timely attendance and resolution by Field Service Engineers.
- Oversee engineer performance to ensure efficient and cost-effective maintenance of customer assets.
- Support ongoing technical training and development of Field Service Engineers.
- Resource & Risk Management
- Allocate and manage resources to ensure projects and services are delivered on time and within budget.
- Coordinate with Programme, Project, and Resource Managers to secure required personnel.
- Identify, assess, and mitigate project risks, implementing contingency plans where required.
- Stakeholder Management & Communication
- Act as the primary technical contact for project and service-related activities.
- Maintain effective communication between customers, stakeholders, and delivery teams.
- Provide regular progress updates, status reports, and briefings to stakeholders and senior management.
- Quality, Budget & Change Control
- Ensure deliverables meet agreed quality standards through regular reviews and audits.
- Support budget management, cost forecasting, and identification of cost-saving opportunities.
- Manage scope, schedule, and requirement changes through formal change control processes.
- Leadership & Team Development
- Provide leadership and direction to project and service teams, promoting collaboration and accountability.
- Set clear objectives and support team members in achieving project and service goals.
- Encourage continuous improvement and professional development.
- Project Close-Out
- Ensure successful project completion, stakeholder sign-off, and delivery of all agreed outputs.
- Conduct lessons learned reviews and capture best practices for future projects.
- Site Management & Health & Safety
- Support effective site management, ensuring safe and productive working environments.
- Enforce health and safety requirements, including RAMS, site-specific plans, and compliance standards.
- Manage site logistics, temporary works, inspections, and audits, addressing any issues promptly.
Qualifications & Experience
- Ideally qualified to diploma level.
- Strong understanding of network infrastructure, including firewalls, core, distribution, and edge switches supporting integrated security solutions.
- Experience with virtual environments such as Microsoft Hyper-V and VMware.
- Proven expertise delivering complex integrated security solutions, including Gallagher, Genetec, Lenel, Veracity, and Milestone.
- Experienced with enterprise-grade VMS and Access Control platforms, particularly Genetec and Milestone, and integrating multiple systems into a single management platform.
- Demonstrated success delivering technical projects of varying size and complexity.
Skills & Knowledge
- Strong leadership, communication, and stakeholder management skills.
- Proficient with project management tools such as Microsoft Project.
- Excellent planning, organisation, and multitasking abilities.
- Strong analytical and problem-solving skills.
- Working knowledge of risk, quality, and change management principles.
- Understanding of Health & Safety, environmental, quality, and industry compliance requirements.
- Adaptable, resilient, and committed to continuous professional development.
Certifications & Requirements
- Genetec and Gallagher certifications preferred.
- Enhanced DBS clearance required.
- NPPV3 or SC clearance may be required for certain public sector environments.
- Full UK driving licence essential.
Benefits
- We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector, including:
- Generous holiday entitlement
- Contributory pension scheme
- Healthcare and wellbeing programmes
- Professional development and training opportunities
- Flexible working arrangements subject to business needs
- Employee assistance programmes
How to Apply
If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form.
We can only accept candidates who have the Right To Work in the UK.
Lead Programme Technical Engineer employer: North-PB
North-PB is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With generous holiday entitlement, a contributory pension scheme, and flexible working arrangements, employees are empowered to achieve a healthy work-life balance while contributing to impactful projects in the public sector across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Programme Technical Engineer
✨Join Engineering Meetups!
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We think you need these skills to ace Lead Programme Technical Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Lead Programme Technical Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at North-PB a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to North-PB specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at North-PB
✨Brush Up on Core Engineering Principles
Before heading into the interview with North-PB, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like North-PB want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
