At a Glance
- Tasks: Manage a large portfolio of B2B customers and drive account growth.
- Company: Fast-growing AI SaaS business with a focus on innovation.
- Benefits: Competitive salary, uncapped commission, and clear progression opportunities.
- Other info: Dynamic role with direct influence over product development and customer experience.
- Why this job: Shape the future of customer function and work closely with founders.
- Qualifications: 2-5 years in B2B SaaS Account Management and strong relationship-building skills.
The predicted salary is between 80000 - 100000 £ per year.
An exciting opportunity has arisen to join a profitable, fast growing AI SaaS business as its first Senior Account Manager. This is a pivotal hire, offering the chance to shape the future of the customer function while working closely with the founders as the business continues to scale.
The successful candidate will inherit a large portfolio of existing customers and take ownership of retention, renewals and account growth, building trusted relationships with senior stakeholders across the investment industry.
The Role
- Managing a large portfolio of existing B2B customers throughout their lifecycle
- Driving customer retention, renewals, upsell and cross sell opportunities
- Building long term relationships with senior stakeholders across the investment community
- Identifying commercial opportunities while delivering an outstanding customer experience
- Working closely with Product and Leadership to provide customer insight and influence future product development
- Helping build and shape a high performing post sales function within a growing business
About You
- ~2 to 5 years' experience in B2B SaaS Account Management
- ~ A strong track record of owning renewals, retention and account growth
- ~ Experience managing a high volume portfolio of customers
- ~ Experience working with Financial Services, FinTech, Investment Data or Alternative Data clients would be highly advantageous
- ~ Confidence using AI tools such as ChatGPT, Microsoft Copilot or similar to improve productivity
- ~ Excellent commercial awareness and the ability to build relationships with senior stakeholders
What's on Offer
- ~£80,000 to £100,000 basic salary
- ~ Uncapped commission with an OTE of £125,000 to £150,000
- ~ Opportunity to become the first Senior Account Manager within a high growth AI SaaS business
- ~ Direct exposure to the founders with genuine influence over the future of the customer function
- ~ Clear progression opportunities as the business continues to scale
- ~ London office based, five days per week
If you're an ambitious Account Manager looking to join a high growth technology business where you can make a genuine impact while accelerating your career, I'd be keen to hear from you.
Account Managers/Senior Account Manager in London employer: North Path Recruitment
Join a dynamic and rapidly growing AI SaaS company in London, where you will play a crucial role as the first Senior Account Manager, shaping the future of our customer function. With a competitive salary and uncapped commission structure, we offer a vibrant work culture that fosters innovation and collaboration, alongside clear pathways for career progression. You'll have the unique opportunity to work closely with the founders, directly influencing the direction of our business while building lasting relationships within the investment community.