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- Tasks: Manage complex P&I claims and build strong relationships with Members and brokers.
- Company: Leading marine insurer with a collaborative and inclusive culture.
- Benefits: Generous leave, annual bonus, private medical insurance, and professional development support.
- Why this job: Join a dynamic team and make a real impact in the marine insurance industry.
- Qualifications: Degree in Law or equivalent experience in P&I claims handling.
- Other info: Opportunities for travel to Asia and excellent career growth potential.
The predicted salary is between 88500 - 92500 £ per year.
We have an exciting opportunity for either a P&I Claims Director or Senior Claims Executive to join our Asia Pacific team based in the UK. As a P&I Claims Director you will manage high-volume and complex P&I claims, ensuring efficient resolution in line with policies. You will foster strong relationships with Members and brokers, mentor colleagues, and collaborate with other teams such as FD&D, Underwriting, and Loss Prevention. You will also support business development and contribute to the improvement of claims handling processes. A key aspect of the role is building a high-performing, inclusive team, while adhering to company policies and demonstrating professionalism. There will also be opportunities to travel to Asia as part of the role to visit our offices and Members.
What will you be doing?
- Manage high-volume and complex P&I claims, ensuring efficient and cost-effective resolution in line with policies and procedures.
- Assisting with Member enquiries relating to current geopolitical and industry issues.
- Appointing and managing a variety of third-party service providers such as lawyers, surveyors, consultants and correspondents.
- Cultivate strong relationships with Members and brokers, delivering excellent service.
- Mentor, supervise, and manage colleagues in the P&I Claims function, as directed by the Country Director (or equivalent), North Asia claims lead and Head of P&I Claims.
- Collaborate closely with FD&D, Underwriting, and Loss Prevention teams on claims handling, risk identification, and relationship management.
- Prepare agendas, reports, and update the Sector on significant developments as requested by the Country Director (or equivalent), North Asia claims lead and Head of P&I Claims.
- Assist with audits, peer reviews, and the improvement of claims handling and operational processes.
- Support business development activities and networking with Members and customers alongside Country Director (or equivalent), North Asia claims lead and Head of P&I Claims.
- Help create a high-performing, inclusive team environment, ensuring proper workload management and colleague wellbeing.
- Adhere to company-wide rules, policies, and procedures, demonstrating professionalism and contributing to claims initiatives and expertise groups.
About you
- Degree (preferably in Law) OR equivalent (e.g. Master Mariners Certificate) OR experience gained handling claims in a P&I club or shipping company.
- Understanding of P&I claims and the P&I insurance industry.
- Understanding of P&I Rules and integrated Claims Department Procedures.
- Excellent interpersonal skills with the ability to build relationships.
- Willingness to travel.
- Willingness to undertake IG PANDIQ exams or read IG PANDIQ material where relevant to the role.
- Ability to assist with cases in a controlled, efficient and cost-effective manner.
Who we are
We are a specialist marine insurer and a member of the International Group of Protection and Indemnity clubs, owned by its shipowner members and controlled by a board of directors drawn from its membership. We’re one of the world’s leading and most influential P&I Clubs. Employing over 600 people globally, we provide an unmatched depth and breadth of expertise to our members.
Our culture and what to expect from us
Our culture is hugely important to us enabling us to fulfil our brand promise, ‘Taking on tomorrow, together’. Together we are empowered, inquisitive and courageous, giving the best of ourselves to our colleagues, customers, members and the communities we serve. We provide excellent service to members, build long-lasting relationships built on trust and understanding, and treat our colleagues in the same way. It doesn’t matter who you are or what you do, we all act as role models and celebrate our cultural principles.
We provide our people with a fantastic benefits package including:
- 27 days annual leave + bank holidays (rising with length of service).
- An annual company bonus scheme, 15% employer pension contribution.
- Private Medical Insurance.
- Life Insurance.
- Structured learning and development with support towards obtaining professional qualifications that are relevant to your job.
- Gym Allowance/Access to Office Gym.
Salary starting at £88,543, depending on experience.
Seniority level: Director
Employment type: Full-time
Job function: Finance
Industries: Insurance
P&I Claims Director - Asia Pacific (UK) employer: North of England P&I As
Contact Detail:
North of England P&I As Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land P&I Claims Director - Asia Pacific (UK)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to current employees at the company. Building relationships can open doors that a CV just can’t.
✨Ace the Interview
Prepare for your interview by researching common questions and practicing your answers. Make sure you can talk confidently about your experience with P&I claims and how you can contribute to the team. Remember, it’s not just about what you know, but how you present it!
✨Show Your Passion
When you’re chatting with potential employers, let your enthusiasm for the role shine through. Talk about why you love working in P&I claims and how you can help improve processes. A genuine passion can set you apart from other candidates.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It shows you’re serious about the opportunity and gives us a chance to see your application in the best light. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace P&I Claims Director - Asia Pacific (UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the P&I Claims Director role. Highlight your experience in managing complex claims and building relationships, as these are key aspects of the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your willingness to travel and your understanding of the P&I insurance industry.
Showcase Your Interpersonal Skills: Since building relationships is crucial for this role, make sure to include examples of how you've successfully collaborated with others in previous positions. This will demonstrate your ability to foster strong connections with Members and brokers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at North of England P&I As
✨Know Your P&I Claims Inside Out
Make sure you brush up on your knowledge of P&I claims and the insurance industry. Be prepared to discuss specific cases you've handled, showcasing your understanding of policies and procedures. This will demonstrate your expertise and confidence in managing complex claims.
✨Build Rapport with Interviewers
Since relationship-building is key in this role, practice how you'll connect with your interviewers. Use examples from your past experiences to illustrate how you've successfully cultivated relationships with Members and brokers. A friendly, engaging approach can set you apart.
✨Showcase Your Leadership Skills
As a potential director, it's crucial to highlight your mentoring and team management abilities. Prepare examples of how you've led teams or supported colleagues in previous roles. This will show that you're ready to create a high-performing, inclusive environment.
✨Prepare for Travel Discussions
Since the role involves travel to Asia, be ready to discuss your willingness and experience with international travel. Share any relevant experiences that demonstrate your adaptability and cultural awareness, as this will be important for building relationships with Members abroad.
