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- Tasks: Manage complex P&I claims and build strong relationships with Members and brokers.
- Company: Join a leading marine insurer with a collaborative and inclusive culture.
- Benefits: Generous leave, annual bonuses, private medical insurance, and professional development support.
- Why this job: Make a real impact in the marine insurance industry while travelling across Asia.
- Qualifications: Degree in Law or equivalent experience in P&I claims required.
- Other info: Dynamic team environment with excellent career growth opportunities.
The predicted salary is between 88500 - 105000 £ per year.
We have an exciting opportunity for either a P&I Claims Director or Senior Claims Executive to join our Asia Pacific team based in the UK. As a P&I Claims Director you will manage high-volume and complex P&I claims, ensuring efficient resolution in line with policies. You will foster strong relationships with Members and brokers, mentor colleagues, and collaborate with other teams such as FD&D, Underwriting, and Loss Prevention. You will also support business development and contribute to the improvement of claims handling processes. A key aspect of the role is building a high-performing, inclusive team, while adhering to company policies and demonstrating professionalism. There will also be opportunities to travel to Asia as part of the role to visit our offices and Members.
What will you be doing?
- Manage high-volume and complex P&I claims, ensuring efficient and cost-effective resolution in line with policies and procedures.
- Assisting with Member enquiries relating to current geopolitical and industry issues.
- Appointing and managing a variety of third-party service providers such as lawyers, surveyors, consultants and correspondents.
- Cultivate strong relationships with Members and brokers, delivering excellent service.
- Mentor, supervise, and manage colleagues in the P&I Claims function.
- Collaborate closely with FD&D, Underwriting, and Loss Prevention teams on claims handling, risk identification, and relationship management.
- Prepare agendas, reports, and update the Sector on significant developments as requested.
- Assist with audits, peer reviews, and the improvement of claims handling and operational processes.
- Support business development activities and networking with Members and customers.
- Help create a high-performing, inclusive team environment, ensuring proper workload management and colleague wellbeing.
- Adhere to company-wide rules, policies, and procedures, demonstrating professionalism and contributing to claims initiatives and expertise groups.
About you Skills/Qualifications/Experience
- Degree (preferably in Law) OR equivalent (e.g. Master Mariners Certificate) OR experience gained handling claims in a P&I club or shipping company.
- Understanding of P&I claims and the P&I insurance industry.
- Understanding of P&I Rules and integrated Claims Department Procedures.
- Excellent interpersonal skills with the ability to build relationships.
- Willingness to travel.
- Willingness to undertake IG PANDIQ exams or read IG PANDIQ material where the material is relevant to the role.
- Ability to assist with cases in a controlled, efficient and cost-effective manner.
Who we are
We are a specialist marine insurer and a member of the International Group of Protection and Indemnity clubs, owned by its shipowner members and controlled by a board of directors drawn from its membership. We’re one of the world’s leading and most influential P&I Clubs. Employing over 600 people globally, we provide an unmatched depth and breadth of expertise to our members.
Our culture and what to expect from us
Our culture is hugely important to us enabling us to fulfil our brand promise, ‘Taking on tomorrow, together’. Together we are empowered, inquisitive and courageous, giving the best of ourselves to our colleagues, customers, members and the communities we serve. We provide excellent service to members, build long-lasting relationships built on trust and understanding, and treat our colleagues in the same way. It doesn’t matter who you are or what you do, we all act as role models and celebrate our cultural principles.
We provide our people with a fantastic benefits package including:
- 27 days annual leave + bank holidays (rising with length of service).
- An annual company bonus scheme.
- 15% employer pension contribution.
- Private Medical Insurance.
- Life Insurance.
- Structured learning and development with support towards obtaining professional qualifications that are relevant to your job.
- Gym Allowance/Access to Office Gym.
- And much more!
Salary starting at £88,543, depending on experience.
Seniority level: Director
Employment type: Full-time
Job function: Finance
Industries: Insurance
P&I Claims Director - Asia Pacific (UK) in Newcastle upon Tyne employer: North of England P&I As
Contact Detail:
North of England P&I As Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land P&I Claims Director - Asia Pacific (UK) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate, but someone who truly understands their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of P&I Claims Director. Highlight your skills in managing complex claims and fostering relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace P&I Claims Director - Asia Pacific (UK) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the P&I Claims Director role. Highlight your experience with high-volume claims and any leadership roles you've held, as we want to see how you can contribute to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the P&I insurance industry and how your background makes you a perfect fit for our culture at NorthStandard. Don’t forget to mention your willingness to travel!
Showcase Your Interpersonal Skills: Since building relationships is key in this role, make sure to include examples of how you've successfully collaborated with colleagues, Members, or brokers in the past. We love seeing how you foster strong connections!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at North of England P&I As
✨Know Your P&I Claims Inside Out
Make sure you brush up on your knowledge of P&I claims and the insurance industry. Familiarise yourself with the specific policies and procedures relevant to the role, as well as current geopolitical issues that may affect claims. This will show your potential employer that you're not just interested in the job, but that you understand the complexities involved.
✨Build Relationships Before the Interview
Since relationship-building is key in this role, try to connect with current employees or industry professionals before your interview. This could give you insights into the company culture and expectations, plus it shows initiative. Mentioning these connections during your interview can also demonstrate your proactive approach.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage complex claims. Think of examples from your past experience where you've successfully navigated similar situations. Be ready to discuss how you would handle specific challenges related to P&I claims management.
✨Showcase Your Leadership Skills
As a P&I Claims Director, mentoring and managing colleagues is crucial. Prepare to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight any initiatives you've taken to create an inclusive team environment, as this aligns with the company's values.
