Customer Service Advisor (office/admin) in Cornwall

Customer Service Advisor (office/admin) in Cornwall

Cornwall Full-Time 25000 - 32000 £ / year (est.) Home office (partial)
North Oak Recruitment

At a Glance

  • Tasks: Support clients and manage administrative tasks in a dynamic wealth management environment.
  • Company: Established wealth management organisation with a supportive team culture.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Flexible work arrangements with a focus on teamwork and client satisfaction.
  • Why this job: Join a reputable firm and build meaningful client relationships while developing your skills.
  • Qualifications: Experience in administration and strong IT skills are essential.

The predicted salary is between 25000 - 32000 £ per year.

My client is an established Wealth Management organisation and they now have a fabulous opportunity for an experienced administrator, who is IT literate and able to build and nurture client relationships to join their team.

Customer Service Advisor (office/admin) in Cornwall employer: North Oak Recruitment

As a leading Wealth Management organisation, we pride ourselves on fostering a supportive and dynamic work environment in St Ives, Cambs. Our hybrid working model allows for flexibility, while our commitment to employee development ensures that you will have ample opportunities to grow your skills and advance your career. Join us to be part of a team that values collaboration, innovation, and exceptional client service.

North Oak Recruitment

Contact Details:

North Oak Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Advisor (office/admin) in Cornwall

Tip Number 1

Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a Customer Service Advisor, you'll need to build and nurture client relationships. Role-play with a friend or family member to get comfortable with common scenarios you might face.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and potentially a referral, which can really boost your chances of landing the job.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Customer Service Advisor (office/admin) in Cornwall

Client Relationship Management
IT Literacy
Administrative Skills
Communication Skills
Customer Service Skills
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience in administration and client support. We want to see how your skills align with the role, so don’t be shy about showcasing your IT literacy and relationship-building abilities!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the opportunity at our Wealth Management organisation. Let us know how your background makes you a perfect fit for the Client Support Administrator role.

Showcase Your Communication Skills:As a Customer Service Advisor, strong communication is key. In your application, highlight examples of how you've effectively communicated with clients or colleagues in the past. We love seeing real-life examples!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at North Oak Recruitment

Know Your Client Support Inside Out

Before the interview, make sure you understand what a Client Support Administrator does. Familiarise yourself with the wealth management industry and the specific services offered by the company. This will help you answer questions confidently and show that you're genuinely interested in the role.

Show Off Your IT Skills

Since the job requires being IT literate, be prepared to discuss your technical skills. Bring examples of software or tools you've used in previous roles, and if possible, demonstrate how you've used them to improve client relationships or streamline processes.

Build Rapport with Your Interviewers

As a Customer Service Advisor, building relationships is key. During the interview, practice active listening and engage with your interviewers. Ask them about their experiences at the company and share relevant anecdotes from your own background that highlight your relationship-building skills.

Prepare for Hybrid Work Questions

Since this role involves hybrid working, be ready to discuss how you manage your time and productivity when working from home. Share strategies you've used in the past to stay organised and maintain communication with your team, as this will demonstrate your adaptability and commitment.