At a Glance
- Tasks: Provide top-notch administrative support and nurture client relationships in a dynamic team.
- Company: Established Wealth Management organisation with a focus on client success.
- Benefits: Competitive salary, hybrid work model, and excellent benefits package.
- Other info: Join a supportive team with opportunities for growth and development.
- Why this job: Be the first point of contact for clients and make a real difference in their journey.
- Qualifications: Experience in administration and a background in financial services preferred.
The predicted salary is between 25000 - 34000 £ per year.
St Ives, Cambs (hybrid 1 day per week working from home)
Salary £25,000 - £34,000 dep on exp + benefits
My client is an established Wealth Management organisation and they now have a fabulous opportunity for an experienced administrator, who is IT literate and able to build and nurture client relationships to join their team. Ideally you will have a financial services background.
The Role
The Client Support Team is fundamental to the success of this business, as the first point of contact for clients and providers alike. This involves providing administrative support of the highest standard so that regulatory requirements are met from start to finish of the client journey.
As Client Support you will report to the Client Support Manager and constantly be looking to reduce business risk, increase efficiency and improve client outcomes, largely leveraged by the effective use of technology, adherence to company processes and outstanding customer service.
Duties:
Client Support Administrator in Cornwall employer: North Oak Recruitment
As a leading Wealth Management organisation based in St Ives, we pride ourselves on fostering a supportive and dynamic work environment where our Client Support Administrators can thrive. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, alongside a competitive salary and benefits package. Our hybrid working model promotes a healthy work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Support Administrator in Cornwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Client Support Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client support and administration. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and how it aligns with the job description.
✨Tip Number 3
Showcase your tech skills! Since the role involves leveraging technology, be ready to discuss any relevant software or tools you've used in previous roles. We suggest bringing examples of how you've improved efficiency or client outcomes through tech.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Support Administrator in Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Support Administrator role. Highlight your relevant experience in administration and any IT skills you have, especially those that relate to financial services. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about client support and how your background aligns with our needs. We love seeing enthusiasm and a personal touch, so don’t hold back!
Showcase Your Communication Skills:As the first point of contact for clients, strong communication is key. In your application, give examples of how you've effectively communicated with clients or colleagues in the past. We’re looking for clarity and professionalism!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at North Oak Recruitment
✨Know Your Stuff
Make sure you brush up on the basics of wealth management and financial services. Familiarise yourself with common terms and processes, as this will show your potential employer that you're serious about the role and understand the industry.
✨Showcase Your Tech Skills
Since the role requires being IT literate, be prepared to discuss your experience with various software and tools. Bring examples of how you've used technology to improve efficiency or client outcomes in previous roles.
✨Client Relationship Focus
Think of specific instances where you've built or nurtured client relationships. Be ready to share these stories during the interview, highlighting your communication skills and ability to provide outstanding customer service.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s processes and how they measure success in the Client Support Team. This not only shows your interest but also helps you gauge if the company is the right fit for you.
