At a Glance
- Tasks: Respond to alarm activations and support residents in sheltered housing.
- Company: North Northamptonshire Council’s Housing Management Service.
- Benefits: Flexible hours, casual work, and the chance to make a difference.
- Other info: Opportunity to work in a supportive environment with a focus on community.
- Why this job: Be a vital part of a team ensuring resident safety and well-being.
- Qualifications: Strong communication skills and a commitment to resident care.
The predicted salary is between 25000 - 30000 £ per year.
North Northamptonshire Council’s Housing Management Service is seeking a Contact and Response Officer on a casual basis.
You will respond promptly to alarm activations and calls, supporting residents in sheltered housing and contributing to a responsive, safe service.
This role requires flexibility to cover a 24‑hour rota and to work with Housing Officers and care teams, ensuring high standards and a positive resident experience.
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Contact Details:
North Northamptonshire Council Recruitment Team
We think you need these skills to ace Resident Safety & Response Officer
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Empathy
Time Management
Adaptability
