At a Glance
- Tasks: Engage with teams to enhance digital collaboration and drive innovation across the council.
- Company: North Northamptonshire Council, committed to transforming local services creatively.
- Benefits: Generous leave, pension scheme, wellbeing support, and flexible working options.
- Other info: Join a supportive team dedicated to making a difference in local governance.
- Why this job: Be a key player in shaping digital strategies that impact your community.
- Qualifications: Strong communication skills and experience in managing relationships in a tech environment.
The predicted salary is between 40000 - 50000 £ per year.
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
- We offer a vibrant working environment with a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- Lots of opportunities to develop your skills, knowledge and potential in a large unitary council.
- Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days.
- Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About the role
This role is pivotal in fostering collaboration between our digital and technology teams and service areas across the council. Through engagement with service areas, the role will help ensure seamless communication; support the gathering of technology and digital requirements and needs; prioritise and schedule activity; and drive innovation and the integration of digital best practices across directorates and services.
What will you be doing?
- Engage with stakeholders: Actively engage with directorates and services to understand their technology and digital business needs and opportunities, offering expert advice and embedding digital best practices.
- Act as a liaison: Serve as a critical link between Technology, Digital and Data (TDD) services and the requirements of council directorates and services, ensuring alignment and mutual understanding.
- Manage relationships: Cultivate and manage positive relationships between services and the TDD team, fostering a cooperative and productive environment.
- Promote TDD initiatives: Communicate and promote the work and initiatives of the TDD team to various services, highlighting the benefits and impacts.
- Prioritisation: Assist the TDD service in managing and prioritising work requests from service areas, ensuring that the most business-critical and impactful activities are given precedence.
- Communicate complex information: Effectively convey complex digital information to service areas and relay business requests to the TDD service, aiding informed decision-making for service delivery.
- Support delivery processes: Guide service areas through the agreed approval pathways for engaging with TDD services and delivering projects, ensuring adherence to protocols and efficient execution.
- Identify cross dependencies: Recognise and address interconnections between various business areas, proactively facilitating effective collaboration to enhance service delivery.
- Route of escalation: Establish a clear pathway for escalating issues between TDD and the business, ensuring timely communication and resolution plans are discussed and agreed upon.
- Provide line management within a digital team.
- Demonstrate commitment towards the delivery of the Council’s vision, key commitments, values, and behaviours.
- Ensure corporate processes are followed and implemented for all areas of the postholder's work and responsibility.
- Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the grade of the post.
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused, Respectful, Efficient, Supportive, Trustworthy.
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
Disability Confident Employer
We are proud to be a recognised Disability Confident Employer and are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
Digital Relationship Lead - Internal only in Kettering employer: North Northamptonshire Council
At North Northamptonshire Council, we pride ourselves on being an exceptional employer, offering a vibrant working environment in Kettering that prioritises employee wellbeing and development. With generous leave entitlements, a robust pension scheme, and flexible working arrangements, we empower our staff to achieve a healthy work-life balance while fostering a culture of collaboration and innovation. Join us to be part of a forward-thinking team dedicated to making a positive impact in our community.
Contact Details:
North Northamptonshire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital Relationship Lead - Internal only in Kettering
✨Tip Number 1
Network like a pro! Reach out to current employees at North Northamptonshire Council on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the council's recent projects and initiatives. Show us that you're genuinely interested in how they’re transforming services and how you can contribute to that vision.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams, being able to convey complex information clearly is key. Try explaining tech concepts to a friend who isn’t in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at North Northamptonshire Council.
We think you need these skills to ace Digital Relationship Lead - Internal only in Kettering
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Digital Relationship Lead. We want to see how you can engage with stakeholders and manage relationships effectively!
Showcase Your Communication Skills:Since this role involves conveying complex information, it’s crucial to demonstrate your communication prowess in your written application. Use clear and concise language to show us you can bridge the gap between technology and service areas.
Highlight Your Experience with Digital Practices:We’re looking for someone who can drive innovation and integrate digital best practices. Share specific examples from your past roles where you’ve successfully implemented digital solutions or improved processes.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at North Northamptonshire Council
✨Know Your Digital Stuff
Make sure you brush up on the latest digital trends and technologies relevant to the role. Understand how they can be applied within a council setting, as this will show your potential employer that you're not just familiar with the tech, but also how it can benefit their services.
✨Engage with Stakeholders
Prepare to discuss how you would engage with various stakeholders. Think about examples from your past experiences where you've successfully communicated complex information or managed relationships. This will demonstrate your ability to act as a liaison between teams.
✨Showcase Your Problem-Solving Skills
Be ready to talk about how you've identified and addressed interdependencies in previous roles. Highlight specific instances where your proactive approach led to improved collaboration or service delivery, which is crucial for this position.
✨Emphasise Your Alignment with Values
Familiarise yourself with the council's values: customer-focused, respectful, efficient, supportive, and trustworthy. Prepare to give examples of how you've embodied these values in your work, as cultural fit is just as important as skills and experience.
