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- Tasks: Manage council tax accounts, process payments, and resolve customer queries.
- Company: Local government authority in Kettering with a focus on community service.
- Benefits: Competitive salary, generous leave, and flexible working arrangements.
- Why this job: Make a difference in your community while enjoying a flexible work-life balance.
- Qualifications: GCSE Grade C or above in English and Maths, plus experience in council tax billing.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A local government authority in Kettering is looking for a Council Tax Officer to manage accounts and ensure compliance with legislation. This role involves administering council tax accounts, processing payments, resolving customer queries, and maintaining efficient records.
Candidates should have GCSE Grade C or above in English and Maths, experience in council tax billing/recovery, and strong communication skills.
The position offers a competitive salary, generous leave, and flexible working arrangements.
Council Tax Officer - Hybrid & Flexible Role in Kettering employer: North Northamptonshire Council
Contact Detail:
North Northamptonshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Officer - Hybrid & Flexible Role in Kettering
✨Tip Number 1
Network like a pro! Reach out to current or former Council Tax Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by brushing up on council tax legislation and common queries. We recommend practising your responses to typical interview questions, especially around customer service scenarios. Confidence is key!
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your experience. Use examples that highlight how you've resolved customer queries or managed accounts effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Council Tax Officer - Hybrid & Flexible Role in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in council tax billing and recovery. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Council Tax Officer role. We love seeing enthusiasm and a clear understanding of the job responsibilities.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at North Northamptonshire Council
✨Know Your Stuff
Make sure you brush up on council tax legislation and billing processes. Familiarise yourself with the local authority's policies in Kettering, as this will show your commitment and understanding of the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively resolved customer queries in the past. Think about specific situations where your communication made a difference.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like a customer dispute over a bill. Practise your responses to demonstrate your problem-solving skills and ability to maintain compliance with legislation.
✨Highlight Your Record-Keeping Abilities
As you'll be maintaining efficient records, be prepared to discuss your experience with data management. Bring examples of how you've organised and processed information accurately in previous roles.