Housing Support & Community Engagement Specialist

Housing Support & Community Engagement Specialist

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
North Northamptonshire Council

At a Glance

  • Tasks: Support tenants and manage queries for a responsive housing service.
  • Company: North Northamptonshire Council, dedicated to community engagement.
  • Benefits: Competitive salary, generous leave, and hybrid working options.
  • Other info: Collaborative team environment with opportunities for personal growth.
  • Why this job: Make a real difference in the community while developing your skills.
  • Qualifications: Strong customer service, administration, and communication skills.

The predicted salary is between 30000 - 40000 £ per year.

North Northamptonshire Council is looking for motivated individuals to support its Housing Management Service in Great Corby. You'll provide essential assistance to tenants, ensuring a responsive service and managing various queries effectively.

The ideal candidate will demonstrate strong customer service skills, such as administration and communication, while working collaboratively with colleagues.

Excellent benefits including a competitive salary, generous leave, and hybrid working options are available.

Housing Support & Community Engagement Specialist employer: North Northamptonshire Council

North Northamptonshire Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous leave, and flexible hybrid working options, this role as a Housing Support & Community Engagement Specialist in Great Corby provides a meaningful opportunity to make a positive impact in the community while enjoying a balanced work-life environment.

North Northamptonshire Council

Contact Details:

North Northamptonshire Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Support & Community Engagement Specialist

Tip Number 1

Network like a pro! Reach out to people in the housing sector or community engagement roles. You never know who might have a lead on a job or can give you insider tips on the application process.

Tip Number 2

Prepare for interviews by practising common questions related to customer service and community support. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your skills! When you get the chance, share specific examples of how you've handled tenant queries or collaborated with colleagues in past roles. This will help you stand out as a candidate who’s ready to hit the ground running.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Housing Support & Community Engagement Specialist

Customer Service Skills
Administration Skills
Communication Skills
Collaboration Skills
Problem-Solving Skills
Time Management
Empathy

Some tips for your application 🫡

Show Your Passion for Community Engagement:When writing your application, let us see your enthusiasm for supporting tenants and engaging with the community. Share any relevant experiences that highlight your commitment to making a positive impact in housing management.

Highlight Your Customer Service Skills:Make sure to emphasise your strong customer service skills in your application. We want to know how you've effectively managed queries and provided assistance in previous roles, so don’t hold back on those examples!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on communicating your qualifications and experiences in a straightforward manner.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with North Northamptonshire Council.

How to prepare for a job interview at North Northamptonshire Council

Know Your Stuff

Before the interview, make sure you understand the role of a Housing Support & Community Engagement Specialist. Familiarise yourself with North Northamptonshire Council's values and how they align with your own. This will help you demonstrate your genuine interest in the position.

Show Off Your Customer Service Skills

Since strong customer service skills are crucial for this role, prepare examples from your past experiences where you've successfully handled tenant queries or provided support. Be ready to discuss how you managed difficult situations and what you learned from them.

Collaboration is Key

Highlight your ability to work collaboratively with colleagues. Think of instances where teamwork led to successful outcomes. This will show that you can contribute positively to the Housing Management Service and fit well within their team.

Ask Thoughtful Questions

Prepare some insightful questions about the role and the council’s initiatives in housing management. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you. It’s a two-way street!