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- Tasks: Lead a team to provide housing advice and support for vulnerable residents.
- Company: Join North Northamptonshire Council, a forward-thinking organisation dedicated to community welfare.
- Benefits: Enjoy flexible working, generous leave, and a competitive salary with great perks.
- Why this job: Make a real impact on homelessness while developing your skills in a supportive environment.
- Qualifications: Degree or housing qualification required; experience in management and housing services is essential.
- Other info: Participation in an out-of-hours on-call rota and enhanced DBS check required.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
About the role
We are looking for a committed and experienced Housing Advice and Options Manager to lead our housing advice and options service across North Northamptonshire.
This is a key leadership role within our Housing Solutions Service, responsible for delivering high-quality services that support people who are homeless or at risk of homelessness. You will play a vital role in shaping and improving housing outcomes for some of our most vulnerable residents.
What will you be doing?
- Leading the delivery of a responsive and effective housing advice and options service.
- Ensuring the Council meets its statutory duties under homelessness legislation.
- Managing a team of officers and overseeing performance, budgets, and service development.
- Driving forward the Council\’s Homelessness and Rough Sleeping Strategy.
- Building strong partnerships with internal teams and external agencies.
- Using data and insight to improve service delivery and outcomes.
About you
- You will have a degree or relevant housing qualification (CIH membership desirable).
- Strong knowledge of homelessness legislation and housing services.
- Proven experience in managing teams, budgets, and service performance.
- Excellent communication, leadership, and problem-solving skills.
- A commitment to partnership working and continuous improvement.
- You must hold a full UK driving licence and have access to a vehicle.
- This role includes participation in the Housing Service\’s out-of-hours on-call rota.
- This post is subject to an enhanced DBS check.
Please see the attached job description and person specification for full details including the essential and desirable criteria for this role.
For an informal chat about the role please contact Emma Forbes, Head of Housing Solutions on 07825 627009.
Our benefits
Here at North Northamptonshire Council, we\’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You\’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council\’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
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Housing Advice and Options Manager employer: North Northamptonshire Council
Contact Detail:
North Northamptonshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advice and Options Manager
✨Tip Number 1
Familiarise yourself with the latest homelessness legislation and housing services in the UK. This knowledge will not only help you during interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in managing teams and delivering housing advice services. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved service delivery in previous roles. Highlighting your leadership skills and problem-solving abilities will set you apart from other candidates.
✨Tip Number 4
Research North Northamptonshire Council's current initiatives and strategies related to homelessness and housing solutions. Being knowledgeable about their goals will allow you to tailor your discussions and show how you can contribute to their mission.
We think you need these skills to ace Housing Advice and Options Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Housing Advice and Options Manager position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in housing services, team management, and knowledge of homelessness legislation. Use specific examples to demonstrate how your background aligns with the role's requirements.
Showcase Leadership Skills: Since this is a leadership role, make sure to highlight your leadership and problem-solving skills. Discuss any previous experiences where you successfully managed a team or improved service delivery.
Tailor Your Application: Customise your cover letter to reflect your understanding of North Northamptonshire Council's values and commitments. Mention how your personal values align with theirs, particularly in terms of being customer-focused and supportive.
How to prepare for a job interview at North Northamptonshire Council
✨Know Your Legislation
Familiarise yourself with homelessness legislation and housing services. Be prepared to discuss how these laws impact your approach to managing housing advice and options.
✨Showcase Leadership Skills
Highlight your experience in managing teams and driving performance. Prepare examples of how you've successfully led a team in the past, focusing on outcomes and improvements.
✨Emphasise Partnership Building
Discuss your ability to build strong partnerships with internal teams and external agencies. Share specific instances where collaboration has led to successful outcomes in your previous roles.
✨Data-Driven Decision Making
Be ready to talk about how you use data and insights to improve service delivery. Provide examples of how data has informed your decisions and led to better housing outcomes.
