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- Tasks: Lead a team to provide essential housing advice and support for vulnerable residents.
- Company: Join North Northamptonshire Council, dedicated to transforming lives and communities.
- Benefits: Enjoy flexible working, generous leave, and a competitive salary with great perks.
- Why this job: Make a real impact on homelessness while developing your skills in a supportive environment.
- Qualifications: Degree or housing qualification required; experience in management and housing services is essential.
- Other info: Participation in an out-of-hours on-call rota and enhanced DBS check required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Housing Advice and Options Manager role at North Northamptonshire Council
We are looking for a committed and experienced Housing Advice and Options Manager to lead our housing advice and options service across North Northamptonshire. This is a key leadership role within our Housing Solutions Service, responsible for delivering high-quality services that support people who are homeless or at risk of homelessness. You will play a vital role in shaping and improving housing outcomes for some of our most vulnerable residents.
Responsibilities
- Leading the delivery of a responsive and effective housing advice and options service.
- Ensuring the Council meets its statutory duties under homelessness legislation.
- Managing a team of officers and overseeing performance, budgets, and service development.
- Driving forward the Council’s Homelessness and Rough Sleeping Strategy.
- Building strong partnerships with internal teams and external agencies.
- Using data and insight to improve service delivery and outcomes.
About You / Qualifications
- You will have a degree or relevant housing qualification (CIH membership desirable).
- Strong knowledge of homelessness legislation and housing services.
- Proven experience in managing teams, budgets, and service performance.
- Excellent communication, leadership, and problem-solving skills.
- A commitment to partnership working and continuous improvement.
- You must hold a full UK driving licence and have access to a vehicle.
- This role includes participation in the Housing Service’s out-of-hours on-call rota.
- This post is subject to an enhanced DBS check.
Please see the attached job description and person specification for full details including the essential and desirable criteria for this role.
For an informal chat about the role please contact Emma Forbes, Head of Housing Solutions on 07825 627009.
Benefits
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About Us
Our Values and Behaviours
Our Values Define Who We Are And How We Operate, By Forming The Foundation For How We Interact With Our Customers, Colleagues And Provide Our Services. They Are Also At The Forefront Of Our Decision Making And Delivery And Are
Customer-focused, Respectful, Efficient, Supportive, Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
Attached documents
- Housing Advice and Options Manager JDPS Aug 2025.pdf
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Housing Advice and Options Manager employer: North Northamptonshire Council
Contact Detail:
North Northamptonshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advice and Options Manager
✨Tip Number 1
Familiarise yourself with the latest homelessness legislation and local housing policies. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work within North Northamptonshire. Building relationships can provide you with insights into the council's current challenges and priorities.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved service delivery or outcomes in previous roles.
✨Tip Number 4
Research the Council’s Homelessness and Rough Sleeping Strategy. Being knowledgeable about their goals and initiatives will allow you to align your vision with theirs during discussions.
We think you need these skills to ace Housing Advice and Options Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Housing Advice and Options Manager position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing teams, budgets, and service performance. Provide specific examples of how you've successfully led housing services or similar initiatives.
Showcase Your Skills: Demonstrate your strong knowledge of homelessness legislation and housing services. Use your application to highlight your communication, leadership, and problem-solving skills, as these are crucial for the role.
Tailor Your Application: Customise your cover letter to reflect the values and commitments of North Northamptonshire Council. Mention your commitment to partnership working and continuous improvement, aligning your personal values with those of the organisation.
How to prepare for a job interview at North Northamptonshire Council
✨Know Your Legislation
Make sure you have a solid understanding of homelessness legislation and housing services. Brush up on key laws and recent changes, as this knowledge will be crucial in demonstrating your expertise during the interview.
✨Showcase Leadership Skills
Prepare examples that highlight your experience in managing teams and driving performance. Be ready to discuss how you've successfully led projects or initiatives in the past, especially those related to housing solutions.
✨Emphasise Partnership Working
Since building strong partnerships is essential for this role, think of instances where you've collaborated with internal teams or external agencies. Share how these partnerships improved service delivery or outcomes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in housing advice and options, and prepare thoughtful responses that demonstrate your ability to handle such situations effectively.
