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- Tasks: Engage with the community to ensure everyone is registered to vote and promote local democracy.
- Company: Join North Northamptonshire Council, a supportive and inclusive local government.
- Benefits: Enjoy competitive salary, generous leave, and flexible working arrangements.
- Other info: Full training provided, with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while building a rewarding career.
- Qualifications: No prior experience needed; just bring your passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Do you enjoy working with people, being out in the community, and making a positive local impact? Want the chance to build a rewarding career in local government? Our community needs a voice - do you want to help make sure it is heard? As an Electoral Services Visiting Officer, you will work directly with residents across North Northamptonshire to ensure as many people as possible are registered to vote.
You could be:
- Out in the community, visiting households and speaking with residents
- Supporting people to understand and complete electoral registration forms
- Helping to promote registration and voting at outreach events
- Working closely with colleagues as part of our one council approach
Join our dedicated and friendly Electoral Services team and play a vital role in helping residents have their say in local democracy.
Our benefits
Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people. You'll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
- A vibrant working environment
- A competitive salary
- A pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- Lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work‑life balance.
- A range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
What will you be doing?
We will support you to manage your own workload, so every day could be different. You will be:
- Visiting properties at various times of the day to collect electoral registration details
- Offering clear, friendly guidance to residents on registering to vote
- Supporting outreach events with community groups, charities, schools, faith organisations, and others
- Encouraging registration in under registered groups, including young people and private renters
- Promoting registration in care homes, HMOs, and other multi-occupancy settings
- Accurately updating records using our electoral systems and mobile canvassing technology
- Supporting elections, referendums, and the annual canvass when required
- Assisting the Engagement Officer in creating communication content
- Interacting with Service Users and assisting with hosting accessibility events
- Supporting direct colleagues through collaboration and attending team meetings
About you
What We Are Looking For
Previous electoral experience is desirable but not essential - we will support and develop you through provision of full training so that you can succeed in your role. You will ideally:
- Be confident communicating with people from all walks of life
- Be comfortable using technology, including tablets and databases
- Have a flexible approach to work, working additional hours during peak periods
- Have a willingness to learn, tackle new challenges, and support colleagues
- Demonstrate awareness/understanding of equal opportunities and other people's behaviour, physical, social and welfare needs
- Hold a full driving licence with access to your own vehicle
Most importantly, you will share in our values of customer service, respect, and efficiency. You must be professional, approachable, and politically impartial at all times.
Ready to Take the Next Step?
Apply now to help shape democracy in North Northamptonshire. If you wish to know more about the role, contact Aaron O'Sullivan, Lead Officer, for an informal conversation.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
- Customer-focused
- Respectful
- Efficient
- Supportive
- Trustworthy
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
Disability Confident Employer
We are proud to be a recognised Disability Confident Employer and are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment.
Armed Forces Community
The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).
Electoral Services Visiting Officer employer: North Northamptonshire Council
Contact Detail:
North Northamptonshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electoral Services Visiting Officer
✨Tip Number 1
Get out there and network! Attend local community events or workshops related to electoral services. It's a great way to meet people, learn more about the role, and show your enthusiasm for making a difference.
✨Tip Number 2
Practice your communication skills. Since you'll be interacting with residents from all walks of life, try role-playing conversations with friends or family. This will help you feel more confident when you're out in the community.
✨Tip Number 3
Familiarise yourself with the technology you'll be using. If you're comfortable with tablets and databases, it’ll make your job much easier. Consider taking a quick online course or watching tutorials to boost your tech skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of resources to help you prepare for interviews and understand what we’re looking for in candidates.
We think you need these skills to ace Electoral Services Visiting Officer
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for community work and how you can make a difference.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Electoral Services Visiting Officer. Mention any relevant experience you have, even if it’s not directly related!
Show Your Communication Skills: Since this role involves interacting with residents, it's crucial to demonstrate your communication skills in your application. Use clear and friendly language, just like you would when speaking to someone face-to-face.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll find all the information you need to get started on your journey with us!
How to prepare for a job interview at North Northamptonshire Council
✨Know Your Community
Before the interview, take some time to research North Northamptonshire and its communities. Understand the demographics and any specific challenges they face regarding voter registration. This will show your genuine interest in making a difference and help you connect with the interviewers.
✨Demonstrate Your Communication Skills
As an Electoral Services Visiting Officer, you'll be interacting with a diverse range of people. Prepare examples of how you've effectively communicated with different groups in the past. Highlight your ability to explain complex information clearly and your approach to building rapport with residents.
✨Show Your Flexibility
The role requires a flexible approach, especially during peak periods. Be ready to discuss your availability and willingness to adapt your schedule. Share experiences where you've successfully managed changing priorities or worked extra hours to meet deadlines.
✨Emphasise Team Collaboration
This position involves working closely with colleagues and community groups. Prepare to talk about your teamwork experiences, focusing on how you’ve supported others and contributed to group goals. Mention any outreach events you've participated in and how you collaborated with various stakeholders.