At a Glance
- Tasks: Investigate consumer complaints and enforce fair trading practices.
- Company: Join a supportive unitary council dedicated to community welfare.
- Benefits: Competitive salary, generous leave, and wellbeing support.
- Other info: Enjoy hybrid working and excellent career development opportunities.
- Why this job: Make a real difference by tackling scams and protecting consumers.
- Qualifications: 5 GCSEs and 2 A-levels or equivalent; strong communication skills.
The predicted salary is between 18000 - 25000 £ per year.
As a Trading Standards Apprentice, you will work with experienced professionals on the frontline, sometimes in confrontational situations, to investigate complaints, enforce consumer protection legislation, and promote fair trading practices.
Alongside your practical experience, you will complete the Level6 Trading Standards Professional Apprenticeship, developing the technical, legal, and enforcement skills required to become a fully qualified Trading Standards Officer.
Responsibilities
- Assisting in the investigation of consumer complaints and business compliance issues
- Supporting inspections of businesses to ensure compliance with legislation
- Help tackle rogue traders, scams, and illegal practices that harm residents
- Gathering and preparing evidence for enforcement action
- Providing advice and guidance to consumers and businesses
- Contributing to projects on product safety, fair trading, and fraud prevention
- Support education and awareness campaigns to prevent scams and protect vulnerable consumers
- Maintaining accurate records and case files
- Values
Customer-focused, respectful, efficient, supportive, trustworthy.
Qualifications
- A minimum of 5 GCSEs grade9–4 / A–C or above, including English Language and Maths, plus two A‑levels or equivalent
- Strong communication and interpersonal skills
- Good analytical and problem‑solving abilities
- Attention to detail and organisational skills
- A commitment to learning and professional development
- The ability to work both independently and as part of a team
- Good IT skills (e. g. Microsoft Office)
- A full driving licence
Benefits
- Employee Assistance Programme
- Employee Benefits Scheme and wellbeing support
- Travel rates at HMRC rates
- Supportive Employee Network Groups
- Competitive salary
- Pension scheme with significant contribution on top of your contribution
- Life cover and ill‑health protection
- Opportunities to develop skills, knowledge and potential in a large unitary council
- Generous leave entitlement: 28 days rising to 33 days, bank holidays, and option to buy up to an extra 10 days
- Hybrid and flexible working arrangements where practicable to support work‑life balance
- #J-18808-Ljbffr
Contact Details:
North Northamptonshire Council Recruitment Team
We think you need these skills to ace Trading Standards Apprentice in Corby
Consumer Protection Legislation
Investigation Skills
Enforcement Skills
Communication Skills
Interpersonal Skills
Analytical Skills
Problem-Solving Skills
