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For Companies At a Glance
- Tasks: Support a dynamic team with essential administrative tasks and keep everything running smoothly.
- Company: Join North Northamptonshire Council, dedicated to transforming lives in the community.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Why this job: Be part of a supportive culture where your contributions are valued and make a real impact.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential; no prior experience required.
- Other info: 10-month fixed-term contract available; inclusive recruitment process for all applicants.
The predicted salary is between 20800 - 43300 £ per year.
We are seeking a motivated and capable individual to join our East Northants Adult Social Care Team as a Business Support Officer (BSO). This is a vital role that provides key administrative support to a busy and dynamic team delivering essential services within the community.
As a Business Support Officer, you will be responsible for a range of administrative tasks that contribute to the smooth operation of the team. You will be the primary administrative support within the team and will play a crucial role in maintaining efficiency and organisation. In return, you will benefit from a strong network of Business Support Officers across other teams who work collaboratively and offer mutual support.
Key Responsibilities
- Answering telephone enquiries and directing calls appropriately
- Inputting and maintaining accurate data in internal databases
- Managing and updating a shared inbox
- Taking minutes during meetings and distributing documentation accordingly
What We’re Looking For
- Strong communication skills, both written and verbal
- Confidence in handling a high volume of telephone calls
- Proficiency in Microsoft Word, Outlook, and Excel
- Excellent attention to detail and the ability to work to deadlines
- A proactive, reliable, and well-organised individual with the ability to use initiative
What We Offer
- Support and training to help you succeed in your role
- A collaborative and friendly working environment
- Opportunities for professional development within Adult Social Care
If you are enthusiastic, proficient in IT, and eager to work in a fast-paced setting where your contributions are genuinely valued, we would be delighted to hear from you.
For an informal discussion about the role, please contact Nancy McKeown on 07557291991.
A 10-month Fixed-Term Contract (FTC) opportunity is also available for a Business Support Officer position based in Wellingborough. If you would like to be considered for this role, please clearly indicate your interest in your supporting statement.
Our benefits
- A competitive salary
- A pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- Lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
- We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About Us
Our Values Define Who We Are And How We Operate, By Forming The Foundation For How We Interact With Our Customers, Colleagues And Provide Our Services. They Are Also At The Forefront Of Our Decision Making And Delivery And Are:
- Customer-focused
- Respectful
- Efficient
- Supportive
- Trustworthy
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community.
Business Support Officer employer: North Northamptonshire Council
Contact Detail:
North Northamptonshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of managing a shared inbox and taking minutes during meetings will help you demonstrate your readiness for the role.
✨Tip Number 2
Showcase your communication skills by preparing to discuss how you've effectively handled high volumes of telephone calls in previous roles. This will highlight your ability to thrive in a busy environment.
✨Tip Number 3
Connect with current or former Business Support Officers at North Northamptonshire Council on LinkedIn. Engaging with them can provide valuable insights into the team dynamics and expectations, which you can mention during your interview.
✨Tip Number 4
Research the values and commitments of North Northamptonshire Council. Being able to align your personal values with theirs during discussions will show that you're not just looking for any job, but are genuinely interested in contributing to their mission.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Business Support Officer. Emphasise your administrative skills, attention to detail, and proficiency in Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how your skills and experiences make you a great fit for the team at North Northamptonshire Council.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that demonstrate your ability to handle telephone enquiries and manage correspondence effectively.
Show Initiative and Reliability: In your application, illustrate instances where you've taken initiative or demonstrated reliability in previous roles. This will resonate well with the council's values of being supportive and trustworthy.
How to prepare for a job interview at North Northamptonshire Council
✨Showcase Your Communication Skills
As a Business Support Officer, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. You might want to practice answering common interview questions out loud to build confidence.
✨Highlight Your IT Proficiency
Since the role requires proficiency in Microsoft Word, Outlook, and Excel, make sure to mention any relevant experience you have with these tools. Consider bringing examples of documents or spreadsheets you've created to showcase your skills.
✨Emphasise Attention to Detail
Attention to detail is crucial for this position. During the interview, provide examples of how you've successfully managed tasks that required precision, such as data entry or minute-taking. This will help illustrate your capability to maintain accuracy in your work.
✨Demonstrate Your Organisational Skills
Being well-organised is key for a Business Support Officer. Share specific strategies you use to manage your time and tasks effectively. You could discuss how you prioritise your workload or any tools you use to stay organised, which will show your proactive approach.
