Benefits Officer – Hybrid Work, Housing Benefit

Benefits Officer – Hybrid Work, Housing Benefit

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
North Northamptonshire Council

At a Glance

  • Tasks: Manage Housing Benefit and Council Tax Support claims while ensuring accurate processing.
  • Company: Join North Northamptonshire Council's dynamic Revenue and Benefits team.
  • Benefits: Enjoy hybrid work, competitive salary, and a supportive work environment.
  • Other info: Opportunity for career growth in a rewarding public service role.
  • Why this job: Make a difference in your community by helping residents access vital benefits.
  • Qualifications: Experience in benefits processing and strong customer service skills required.

The predicted salary is between 31500 - 38500 Β£ per year.

North Northamptonshire Council is recruiting within our Revenue and Benefits team for multiple experienced Benefits Officers.

You will handle Housing Benefit and Council Tax Support claims and determine eligibility, while requesting documentation and ensuring correct entitlements.

You will manage claims processing, maintain accurate records, respond to customer queries, identify false claims, issue invoices and recover overpayments, overseeing casework from enquiry to award.

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Benefits Officer – Hybrid Work, Housing Benefit employer: North Northamptonshire Council

North Northamptonshire Council is an exceptional employer, offering a dynamic work environment where legal professionals can thrive while making a meaningful impact in the community. With a strong commitment to employee development, competitive salaries, and a supportive culture, this role provides unique opportunities for growth and collaboration within a dedicated team focused on public service.

North Northamptonshire Council

Contact Details:

North Northamptonshire Council Recruitment Team

We think you need these skills to ace Benefits Officer – Hybrid Work, Housing Benefit

Problem-Solving Skills
Communication Skills
Attention to Detail
Adaptability
Flexibility
Relationship Building
Team Leadership