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- Tasks: Connect with local accommodation providers to support homeless households and improve housing options.
- Company: Join North Northamptonshire Council, a dynamic team dedicated to transforming local lives.
- Benefits: Enjoy flexible working, generous leave, and a competitive salary with great perks.
- Why this job: Make a real impact in your community while developing valuable skills in a supportive environment.
- Qualifications: Experience in housing or customer care is essential; strong communication and problem-solving skills are a must.
- Other info: This is a fixed-term role until March 2026, with potential for extension based on funding.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Accommodation Liaison Officer – Housing and Rough Sleeping Team
Join to apply for the Accommodation Liaison Officer – Housing and Rough Sleeping Team role at North Northamptonshire Council
Accommodation Liaison Officer – Housing and Rough Sleeping Team
2 days ago Be among the first 25 applicants
Join to apply for the Accommodation Liaison Officer – Housing and Rough Sleeping Team role at North Northamptonshire Council
About The Role
This is a new and exciting opportunity to be an Accommodation Liaison Officer, funded by the Government’s Rough Sleeping Prevention and Recovery Grant 2025/26 (RSPRG) to be based within our dynamic and successful Housing team. This role will be the main link to help the Council to access and manage supported accommodation properties let to homeless households by working effectively with local providers across North Northamptonshire.
About The Role
This is a new and exciting opportunity to be an Accommodation Liaison Officer, funded by the Government’s Rough Sleeping Prevention and Recovery Grant 2025/26 (RSPRG) to be based within our dynamic and successful Housing team. This role will be the main link to help the Council to access and manage supported accommodation properties let to homeless households by working effectively with local providers across North Northamptonshire.
Please note based on external funding this post is fixed term until the end of March 2026, with possible extension subject to confirmation on future funding.
What will you be doing?
As the Housing Accommodation Liaison Officer, you will build and develop strong working relationships with local accommodation providers to increase the supply and variety of accommodation options available to customers locally. You will work closely with the Rough Sleeping and Housing Options Teams to understand local housing need and try to address any gaps identified in types of accommodation needed.
You will also be responsible for ensuring the correct process and procedures are in place and followed to ensure supported accommodation provision meets homeless households needs by leading on the development of pre-eviction protocols and effective referral processes.
About You
You will have experience of working in housing within a local authority, housing association or equivalent experience within another organisation.
You will have a proven ability to provide excellent customer care working effectively with others, have good interpersonal skills and be able to adapt to an ever-changing working environment.
To succeed in the role, you must have excellent communication skills, be an accomplished negotiator and problem solver and be able to work by your own initiative.
Please see the attached job description and person specification for full details including the essential and desirable criteria for this role.
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We Offer a Vibrant Working Environment With
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About Us
Our Values and Behaviours
Our Values Define Who We Are And How We Operate, By Forming The Foundation For How We Interact With Our Customers, Colleagues And Provide Our Services. They Are Also At The Forefront Of Our Decision Making And Delivery And Are
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
Attached documents
- NNC Accommodation Liaison Officer JDPS .pdf
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Northamptonshire, England, United Kingdom 5 days ago
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Accommodation Liaison Officer - Housing and Rough Sleeping Team employer: North Northamptonshire Council
Contact Detail:
North Northamptonshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Liaison Officer - Housing and Rough Sleeping Team
✨Tip Number 1
Familiarise yourself with local accommodation providers in North Northamptonshire. Understanding their services and how they operate will help you build strong relationships, which is crucial for the role.
✨Tip Number 2
Brush up on your negotiation skills. As an Accommodation Liaison Officer, you'll need to effectively advocate for homeless households and negotiate terms with accommodation providers.
✨Tip Number 3
Network with professionals in the housing sector. Attend local events or join online forums to connect with others who work in housing and homelessness; this can provide valuable insights and potential referrals.
✨Tip Number 4
Stay updated on government policies related to homelessness and housing. Being knowledgeable about current legislation will demonstrate your commitment and understanding of the challenges faced in this field.
We think you need these skills to ace Accommodation Liaison Officer - Housing and Rough Sleeping Team
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Accommodation Liaison Officer. Read through the job description carefully and note the key skills and experiences required.
Tailor Your CV: Customise your CV to highlight relevant experience in housing or local authority work. Emphasise your customer care skills, negotiation abilities, and any experience with supported accommodation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping homeless households. Mention specific examples from your past work that demonstrate your problem-solving skills and ability to build relationships with local providers.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and clearly formatted.
How to prepare for a job interview at North Northamptonshire Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Accommodation Liaison Officer. Be prepared to discuss how your experience aligns with the role, especially in building relationships with accommodation providers.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, think of examples from your past experiences where you successfully communicated with various stakeholders. Be ready to demonstrate your negotiation and problem-solving skills during the interview.
✨Familiarise Yourself with Local Housing Issues
Research current housing challenges in North Northamptonshire, particularly regarding homelessness and rough sleeping. Being knowledgeable about local issues will show your commitment and understanding of the community's needs.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewers. This could include inquiries about the team's dynamics, future projects, or how success is measured in this role. It shows your interest and engagement with the position.
